Company Overview

Delivering comprehensive cardiovascular care across South-Western Sydney, our client is a leader in its field. With services ranging from general cardiology to coronary artery disease and electrophysiology, they have established multiple locations in Liverpool, Campbelltown, and Camden. Their team of 15 leading specialists and over 30 dedicated technical and administrative professionals are committed to providing personalized and effective cardiovascular diagnosis and management, ensuring patients receive the highest standard of care.

About the Role

This pivotal position requires dedication beyond a standard 9-to-5 role. As the Senior Medical Secretary and Personal Assistant to the Partner, this role ensures smooth daily operations, clinic management, patient flow coordination, and high-level administrative support. Flexibility with occasional extended hours is essential to meet the demands of the role while maintaining exceptional patient care standards.

Key Responsibilities

Patient Engagement: Manage all patient interactions with professionalism and discretion, creating a welcoming and efficient experience.

Scheduling & Coordination: Oversee scheduling, confirm appointments, and manage complex calendars for optimal clinic flow (experience with Shexie software is advantageous).

Billing & Financial Transactions: Process billing and payments accurately within both clinic and hospital settings, with proficiency in Medicare, bulk billing, and private health fund billing.

Direct Support to the Partner: Anticipate the needs of the Partner by providing proactive administrative assistance to ensure seamless clinic operations.

Administrative Oversight: Maintain meticulous records, professionally handle phone calls, and ensure the reception area remains organized and conducive to patient care.

Cross-Site Flexibility: Provide support across practices located in Liverpool, Camden, and Campbelltown as required. While the primary location is Liverpool, the role will require one day a week in Camden, typically on either Monday or Tuesday.

Training & Team Support: Collaborate effectively with colleagues to maintain consistent high standards while assisting in training and team development.

Ideal Candidate Profile

The ideal candidate will demonstrate:

Prior experience in a medical reception or personal assistant role within a healthcare setting.

Proficiency in Shexie software or similar systems (highly advantageous).

Relevant certifications in medical reception or administration.

Exceptional communication skills with the ability to multitask under pressure and prioritize effectively in a dynamic environment.

Strong organizational abilities to manage complex schedules and maintain accurate records.

A professional appearance and demeanor when engaging with patients and colleagues.

A high degree of reliability, discretion, and a commitment to excellence in supporting both the Partner and the practice.

Flexibility to work across multiple sites (Liverpool, Camden, Campbelltown) as required.

Remuneration

This role offers competitive pay at $35–$45 per hour alongside the chance to work within a supportive team environment that values expertise while contributing to exceptional cardiovascular care.

Application Instructions

If you have full residential and work rights in Australia submit your resume along with a tailored cover letter detailing your relevant experience and how you meet the outlined criteria.