Exciting Career Opportunity: Student Services/Support/Front Desk Officers

Full-time | Casual | Part-time Positions Available

About Us:

JPI Global is a leader in educational excellence with three flagship brands:

• Elite College of English (ECE)

• JPI Education

• The Princeton Review Australia

Operating across Chatswood and Sydney CBD, we are passionate about supporting students on their educational journeys.

Position Overview:

We are seeking dynamic Student Services/Support/Front Desk Officers to join our team. These roles encompass a wide range of responsibilities, supporting students, teachers, and stakeholders to ensure seamless program delivery.

Work Hours:

• Monday to Friday: 8:30 AM – 9:00 PM

• Saturday to Sunday: 9:00 AM – 6:00 PM

Shift flexibility is required based on your work arrangement (full-time, part-time, or casual).

Key Responsibilities:

• Act as the first point of contact for students, parents, and visitors.

• Manage administrative tasks such as enrolments processes, documentation, and scheduling.

• Facilitate teacher feedback and support effective communication between teachers, students, and parents.

• Collaborate with stakeholders to enhance program delivery and address inquiries.

• Provide consultation and guidance on our academic programs.

• Support operational tasks to ensure smooth campus operations.

What We Offer:

• Full-time Salary: $52,000–$65,000 per annum, depending on experience.

• Part-time/ Casual Rates: $27-$35 per hour, based on experience and qualifications.

What We’re Looking For:

• Strong communication and customer service skills.

• Proficiency in stakeholder engagement and teamwork.

• Ability to handle inquiries, provide solutions, and consult on educational programs.

• Tech-savvy with a working knowledge of office software and systems.

• Flexible to work shifts, including evenings and weekends.

• Work rights in Australia are mandatory (citizenship, PR, or valid visa).

Why Join Us?

• Work in a collaborative, multicultural environment.

• Gain exposure to diverse educational programs and career growth opportunities.

• Flexible work arrangements to fit your lifestyle.

• Be part of a dedicated team shaping the future of education.

How to Apply:

Submit your resume and a cover letter outlining your skills, experience, and preferred work arrangement to:

[email protected]

Applications close: 24 January 2025

Join JPI Global and make a difference in the lives of students while growing your career!