Are you looking for an opportunity to expand your existing skills and knowledge in IT in a complex organisation? This is an exciting opportunity to join North Regional TAFE and live in one of the most pristine, remote and exciting regions in our State.

We are establishing a recruitment pool of Service Desk Support Officers.

Suitable applicants will be placed in a pool from which appointments may be made for vacancies that arise within the next 12 months.

We may offer appointments to permanent, fixed term, full time, part time or casual vacancies, with the possibility of a further term and/or permanency.

There is currently one (1) full time permanent position available for immediate filling.

We are seeking a solutions-focused person to provide first point of contact user support ensuring a high level of customer service and communication.

As the Service Desk Support Officer, you will maintain computer systems and provide our clients with technical support and assistance on the use of software and hardware. You’ll also be diagnosing and repairing hardware and software faults.

We are looking for people who are good communicators with a willingness to assist others. Technical ability and strong customer service skills are a must to achieve results in the role.

If you have expertise in supporting a networked windows desktop environment and have a strong commitment to customer service, we want to hear from you!

Find out about North Regional TAFE please visit our website www.northregionaltafe.wa.edu.au

What we offer:
At NR TAFE, you can have a challenging and rewarding career. In exchange for your skills, passion and commitment, we offer a range of benefits including:

Five weeks paid leave and the option to accrue an additional two weeks leave each year by working a 39-hour week.

District Allowance from $7,436 - $18,898 per annum.

Generous travel subsidy up to $1,940 for yourself and your dependents plus additional travelling time each year.

Air-conditioning subsidy to offset a proportion of your power bills during applicable months.

Flexible working arrangements.

Tax reducing salary-packaging options

Employer Superannuation Contribution of 11.5%

Access to NR TAFE’s corporate uniform.

Free access to confidential Employee Assistance Program (EAP) for you and your family.

Subsidised annual influenza vaccination.

Up to five days Cultural Leave for Aboriginal and Torres Islanders

How to apply
Please ensure you review the Job Description Form (attached to the advert on JobsWA) for further information about the requirements of the position. This information will assist you with the preparation of your application.

To read the full advertisement and submit your application click the ‘Apply’, which will direct you to Jobs WA or go to - www.jobs.wa.gov.au

We require you to submit:

• A comprehensive Resume including two professional referees

• A written application addressing the selection criteria outlined in the Job Description Form.

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.

Want to know more?
Please contact Please contact Jake Chorlton, Manager Information Services (CIO) on (08) 9192 9119 or email [email protected]

Applications close Tuesday 22 April 2025 at 4:00pm (WST).