PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.

Senior Technical Writer/ Analyst - EL1 equivalent

• 12 month contract with 2x12 months extension option
• New project in FY2025 - Dynamics 365 and Power Apps areas
• Open for candidates in Canberra or any other locations - Sydney/ Adelaide/ Melbourne/ Brisbane for remote working
• Must be Australian Citizen, with active/ ability to obtain Baseline

Our federal governemtn department is integral to the Australian Government's economic agenda. Our purpose is to help the government build a better future for all Australians through enabling a productive, resilient and sustainable economy, enriched by science and technology. We do this by:

• growing innovative and competitive businesses, industries and regions
• investing in science and technology
• strengthening the resources sector.

The Chief Information Officer Division (CIOD) provides a range of enabling services and operations delivery to the department and to Australian businesses and is seeking a Technical Analyst/Writer to join our dynamic team. This role is critical for bridging the gap between technical teams, business stakeholders, and end-users by producing high-quality documentation and supporting the development of our digital services built on .NET, Power Apps, and Dynamics 365. The successful candidate will have a keen eye for detail, strong technical acumen, and exceptional communication skills to translate complex technical concepts into user-friendly documentation and actionable insights.

Key duties and responsibilities

As a Technical Analyst / Writer you will:

• Configure and maintain Dynamics 365 and Power Apps solutions including workflows, business rules.
• Collaborate with developers, architects, and product owners to understand system functionalities, integrations, and enhancements.
• Analyse business requirements to document functional and technical specifications.
• Participate in solution design discussions and provide insights into documentation needs.
• Liaise with business users, product owners, and technical teams to gather requirements and ensure alignment between documentation and user needs.
• Act as a conduit for translating technical jargon into business-friendly language.
• Participate in defect triaging by analysing and prioritising issues raised during testing or in production.
• Investigate, document and track defects to resolution, ensuring alignment with business requirements.
• Collaborate with developers and testers to verify defect fixes.
• Support release readiness by validating defect resolution. Provide feedback on technical designs and proposed solutions for clarity and consistency

If you meet these requirements, please apply now or for a confidential discussion please call Athena Yung on 0491 451 213 or reach out [email protected]

PERSOLKELLY strives for diversity, inclusion, and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientation, or abilities to apply.

Who are we

At PERSOLKELLY, our passion is - and always has been - putting you first.

We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.

We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.

We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

So it's over to you. If you would like to join our team, please APPLY now.

To learn more about working with PERSOLKELLY, we encourage you to visit our website.

Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.