About our organisation

Hannover Fairs Australia (HFA) is part of Deutsche Messe AG and has operated in Australia since 2000.

We own and operate events across a wide range of industry landscapes. Our team has a wealth of experience in develop, plan and running events in multiple cities across Australia, New Zealand and Southeast Asia.

We pride ourselves in creating great events that make a difference to the industries they serve. HFA opens its employees to a global opportunity within the events industry.

What we have to offer:

Hybrid WFO/WFH (Up to 3 Days). Our office is centrally located office in the heart of Sydney's CBD.

Our experienced event professionals are here to support you

We're an organisation that thrives on the diverse thoughts and insights of our team. Here, your voice will be heard and valued.

This role includes interstate and international travel.

Social gatherings and quarterly activities, our team stays connected, celebrating successes.

We believe in enjoying the journey. Our team has fun putting events together, and we want someone who shares our enthusiasm and zest for creativity.

Enjoy a day off on your birthday, because we believe in celebrating you.

What we need from you:

The role is designed to support our Operations Team with specific tasks around the delivery of our 2025 events program. We are looking for someone with a good experience base who can fit seamlessly into the team.

Previous experience in delivering exhibitions is essential, as is being an autonomous operator with a solutions based approach to problem-solving. We are a small team that delivers exceptional events and the right candidate for us will be as much about the right approach and fit for the team, as it will be the appropriate skillset.

Pre-event preparation

Finalising and submitting all event Catering Orders before due, ensuring the correct menu items, quantities, timings and locations are listed

Working with the Senior Registrations Manager to ensure all dietary requirements are collected and submitted at the same stage

Finalising and submitting all event AV Orders before due, ensuring the correct set ups, timings and locations are listed

Working with the Exhibition Operations Manager to finalise all furniture, rigging, power and signage requirements with each event’s Official Stand Builder

Create the signage brief and sign off on all signage artwork

Submitting all signage artwork to each event’s Official Stand Builder for final proofs, and approving designs before print

Checking and saving all signage quotes accordingly

Finalising all build plans for each exhibition, as well as feature areas such as stages, registration areas, seating areas, showfloor bars and entrance features

Ensure all event merchandise is ordered and scheduled for delivery either to the office or event venue

Working with the Exhibition Operations Manager to schedule the delivery of organiser goods from the office to each respective venue with the event’s Official Freight Forwarder

Working with the Exhibition Operations Manager to create and maintain the following key documents for each event as required, including staff runsheets, event schedules, supplier build schedules and the AFAC Master Room Schedule

Finalise and check all venue Event Orders before arrival onsite

Working with the Exhibition Operations Manager to ensure final event floorplans are approved by the respective venue prior to setting up each event

Event delivery

Working with the Exhibition Operations Manager to ensure the event floorplan is being built in accordance with the final approved version

Working with the Exhibition Operations Manager to schedule Toolbox Meetings with the respective event suppliers onsite

Ensuring that all orders negotiated / organised before an event are delivered accurately onsite

Working with the Exhibition Operations Manager to ensure all WHS components of each event are adhered to

Setting the tone onsite at each event, actively engaging with clients to ensure their needs are exceeded

Ensuring excellence in customer care is a priority for the whole onsite team

Allocating staff resources accordingly onsite to ensure the entire event process is delivered as smoothly as possible, shifting personnel around if / when needed in order to achieve the best possible outcome for all HFA stakeholders

Event evaluation

Working with the Marketing Team to assist in the creation and distribution of post-event surveys, sharing individual results with respective suppliers where applicable

Where required working with the Registrations Manager to ensure the sustainability assessment is completed, and results are distributed accordingly

Checking all final supplier invoices against their respective quotes

Collating notes specific to the operations processes onsite for post-event debriefs and sharing feedback in these meetings

Working with the Exhibition Operations Manager to collate notes specific to each key supplier, scheduling post-event debrief meetings with the respective teams and sharing feedback on behalf of HFA in these forums