Permanent Full-time Position

Salary $97,728 to $101,725 + Superannuation + Income Protection

Are you someone who sees opportunities to improve, not just tasks to complete? Do you take pride in accuracy and want to shape the future of Council’s rating function while supporting the growth of others?

We are looking for a Senior Rates Officer ready to lead with purpose, enhance systems and processes, and mentor a developing team member. This is a hands-on role that values technical expertise, reliability, and forward thinking.

About the Role

As our Senior Rates Officer, you will be the go-to person for Council’s rating function. You will oversee the accuracy and integrity of our property and rates data, ensure legislative compliance, and lead the end-to-end delivery of rating operations.

You will also play a key role in supporting and coaching our Rates and Revenue Officer, building team capability, and driving continuous improvement.

Key Focus Areas

Maintain the accuracy and integrity of property, rates, and address data.

Provide high-level support with rates modelling.

Ensure all properties are rated correctly and adjustments are processed accurately.

Lead the generation of rate notices and manage arrears and debt recovery.

Prepare statutory reports and public notices.

Troubleshoot system issues and collaborate with IT and software providers.

Administer separate rates, ensuring accurate calculation and record keeping.

Perform end-of-month and end-of-year reporting and reconciliations.

Handle complex ratepayer enquiries and assist in resolving disputes.

Mentor and support the Rates and Revenue Officer

Ensure full compliance with the Local Government Act 1999

Champion a culture of efficiency, improvement, and service excellence

About You

You bring a strong background in property and rating, with a passion for accuracy, systems, and service. You are comfortable making decisions, leading with clarity, and helping others grow.

Ideally, you will have:

Significant experience in local government rates and property administration

Strong knowledge of rating systems, data integrity, and legislative requirements

Excellent communication and customer service skills

A proactive, collaborative approach and a continuous improvement mindset

A willingness to lead, mentor, and innovate.

Why Join Us?

At the Town of Gawler, we are one of South Australia’s fastest-growing regions. We take pride in being progressive, community-focused, and values-driven - Teamwork, Integrity, Collaboration, Creativity and Positivity are not just words to us, they shape how we work every day.

We offer flexible working, a supportive team, and the chance to make a real impact in a welcoming, inclusive environment.

How to Apply

Visit https://www.gawler.sa.gov.au/your-council/careers/senior-rates-officer to download the Position Description.

Please address the selection criteria in your application and include a covering letter and current resume.

Applications must be addressed to Chris Cowley, CEO, and submitted via email to: [email protected]

For more information, contact Renee Jericho, Manager Finance and Procurement on (08) 8522 9240.

Applications close: 5.00pm on Wednesday 23 April 2025

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