Company Description

Who are we?

At Racing and Wagering Western Australia (RWWA), we’re proud to be at the heart of the vibrant racing industry which unites communities across the state. With more than 24,000 people contributing to a sustainable future for racing in Western Australia, RWWA oversees thoroughbred, harness, and greyhound racing while operating the TAB. Our TAB services include over 300 off-course retail outlets, a call centre, and online betting platforms.

We are a values-driven organisation, embracing Respect, Accountability, Connection, and Excellence in everything we do. At RWWA, you’ll find a unique and dynamic environment where challenging work is paired with a strong sense of camaraderie and purpose. Join us and be part of an exciting future in the racing and wagering industry.

Job Description

The Opportunity

Salary: $110,000 - $120,000 per annum + super

We are looking for a highly analytical and detail-oriented Business Analyst to join our dynamic and fast-paced environment. In this role, you will act as a key liaison between Technology, Wagering, and Racing teams, as well as department leads and project squads, to drive business solutions and ensure the successful execution of projects.

As a Business Analyst, you will be responsible for gathering and analysing requirements, identifying business needs, and translating them into clear and actionable solutions. You will work closely with stakeholders to define project scope, optimize workflows, and facilitate effective communication between technical and non-technical teams. Your ability to interpret complex data, streamline processes, and provide strategic insights will be essential in delivering impactful business outcomes.

This role requires a strong ability to navigate cross-functional teams, adapt to evolving priorities, and proactively identify opportunities for process improvement. If you thrive in a collaborative setting and have a passion for problem-solving and innovation, we invite you to be part of our team.

You will excel in the following key areas;

Requirement Analysis:

Collaborate with subject matter experts, stakeholders, end-users, and technical teams to gather, analyze, and document both functional and non-functional requirements. Conduct detailed business and system analyses to ensure customer needs are clearly defined, accurately scoped, and well-documented throughout the project lifecycle.

Project Support:

Assist stakeholders in preparing pre-project proposals, including opportunity assessments, estimates, and cost-benefit analyses. Ensure all documentation meets RWWA standards and maintains a high level of clarity and accuracy. Write clear, well-structured business requirements to establish a shared understanding between business and technical teams.

Stakeholder Engagement:

Serve as the primary point of contact for project and opportunity requirements, ensuring all relevant stakeholders are informed and aligned when scope or project details change. Facilitate effective communication between business stakeholders and project or development teams to ensure alignment on objectives and expectations.

Process Improvement:

Continuously identify and implement best practices, tools, and techniques to improve business analysis processes. Actively contribute to the enhancement of the organization's Analysis Practice by sharing knowledge, refining methodologies, and supporting continuous improvement initiatives.

Qualifications

About You

We are looking for someone with the following behavioural and technical skills:

• Tertiary qualification in Business, Information Systems, Project Management, or equivalent experience.
• Proven experience in business analysis, software testing, or development environments.
• Strong understanding of Agile methodologies and project management frameworks.
• Able to build strong relationships with stakeholders at all levels, fostering engagement and support for business objectives.
• Uses clear and compelling communication to influence stakeholders and ensure alignment
• Experienced in business analysis tools and techniques such as process mapping and requirements gathering. Jira, Confluence, Miro, Lucid chart, Visio and the MS suite.
• Excels in translating technical requirements into business-friendly language while ensuring documentation is well-organized and accessible.
• Capable of troubleshooting and resolving complex business and technical issues.
• Maintains a continuous improvement mindset, identifying and implementing best practices to enhance business analysis processes.

Additional Information

What are you waiting for?

Apply now with your CV and cover letter telling us why you’re the perfect fit for this opportunity.

For more information visit Careers at RWWA or contact us at [email protected]

As part of the recruitment process, you will be required to complete Pre-Employment screening, which will include two reference checks, police clearance and Australian Working Rights check.

Please note this role is only open to applicants that hold Australian Working Rights and we do not offer Work Sponsorship Visa's.

Additional benefits

• Hybrid and flexible work arrangements
• Personal learning and development budget
• 17.5% loading on annual leave
• Health and wellness initiatives to support you inside and out
• Access to discounts at a wide range of retailers
• Reward and Recognition Program

At Racing and Wagering WA, we recognise that we are strengthened by diversity of gender, thought, experience, and ethnicity. We are committed to providing a safe work environment and making reasonable adjustments in which everyone is included and treated fairly.

We are an Equal Opportunity Employer and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.