Logicly has a 6 month contract position, with possible extension, for a Projects and Clients Accounts Officer with excellent technology and customer service skills, and a warm and respectful approach to colleagues and clients, to join our team. This role is a backfill position, ideally full-time though hours can be negotiated around other commitments with 30+ hours being viable. Subject to negotiation, proportion of office- and home-based working can be arranged.

Logicly is a collaborative, innovative organisation that builds digital systems to meet information challenges that enhance public value. People are at the centre of everything we do, and we believe enabling work-life balance is important.

The main focus of the role is managing small- to medium-sized projects and supporting the work of a team that designs, builds and supports complex project-based online data collection systems, so as to support new and existing client accounts.

Day-to-day the role will include:

Leading small to medium-sized project teams from design to conclusion

Providing excellent customer service

Responding to enquiries from new and existing clients

Developing project scopes and costings

Maintaining project documentation

Being an active member of a small team

Success in this role will require proactive and hands-on problem solving, an outcome oriented approach, the ability to understand client needs, effectively manage projects, and establish and maintain strong relationships with clients.

The following skills are essential:

Proven capacity to provide excellent customer service

Demonstrated capacity to prioritise and organise project tasks

Demonstrated analytical and problems solving skills

Excellent written and oral communication skills

Beyond the above, tell us about any other relevant qualifications, training and employment experience you have.

Logicly has a high-talent-valuing environment and will suit someone open to learning, able to self-manage, and who enjoys being in a team environment that encourages growth.

Apply for this role by sending a cover letter and your CV to [email protected].