About the role

We are seeking a dedicated and highly organised Service Support Officer to join our team at LTTS in Newmarket, Queensland. This full-time role will provide essential administrative and customer support to ensure the smooth running of our operations.

What you'll be doing

Provide efficient and friendly customer service to our clients and internal stakeholders

Handle a variety of administrative tasks such as data entry, filing, and document management

Assist with the coordination of bookings, travel arrangements, and other logistical support

Contribute to the continuous improvement of our administrative processes and procedures

Collaborate with cross-functional teams to support the delivery of our services

Maintain accurate records and databases to support reporting and compliance requirements

What we're looking for

Proven experience in an administrative or customer service role, preferably within a community based/health care environment

Excellent communication and interpersonal skills, with the ability to liaise effectively with a range of stakeholders

Strong organisational skills and attention to detail, with the ability to multitask and prioritise effectively

Proficient in using Microsoft Office suite and other relevant software

A collaborative team player with a positive and proactive attitude

Commitment to providing outstanding customer service

What we offer

At LTTS, we are committed to creating a positive and supportive work environment for our employees. We offer a range of benefits, including:

Competitive salary and team incentives

Opportunities for career development and further training

Flexible work arrangements to support work-life balance

A collaborative and inclusive team culture

About us

LTTS is a leading provider of Allied Health for over 20 years. Our therapeutics supports include Occupational Therapy, Psychology, Social Work, Speech Pathology and Positive Behavioural Support. With a statewide presence and a strong commitment to evidence based practice, we are dedicated to helping our clients connect in community and obtain the therapy supports they deserve. Join our team and be a part of our exciting journey.

Apply now to become our next Service Support Officer!