Administration Support Officer

Serco is a place where you can grow

Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward.

We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including:

• Competitive salary and benefits package
• Flexible work arrangements
• Professional development opportunities
• Supportive team environment
• Employee wellbeing initiatives
• Career progression pathways

Make an impact at Serco

As an Administration Support Officer in the Education and Vocational Training team, you’ll play a key role in supporting the delivery of educational and vocational training programs to prisoners. This is a part-time position reporting to the Education and Vocational Training Manager, where you will ensure smooth administrative operations in a dynamic environment.

As an Administration Support Officer in the Education and Vocational Training team, you’ll make a positive impact by:

• Managing administrative functions to support the delivery of education and training programs
• Maintaining accurate records and data entry with high attention to detail
• Assisting with ordering and supply chain management for educational resources
• Collaborating with internal teams and external stakeholders
• Managing competing priorities in a fast-paced environment
• Upholding confidentiality and professional integrity at all times

Serco is a place for you

You are a highly organised and proactive professional with a strong background in administration. You thrive in dynamic environments and are confident in managing multiple priorities while maintaining excellent attention to detail. You are an effective communicator who can collaborate with diverse stakeholders and contribute to a team-oriented culture.

To be successful in this role, you’ll have:

• Strong experience in administration within a large organisation
• Proficiency in Microsoft Office, particularly Word and Excel
• Excellent data entry accuracy and attention to detail
• Ability to quickly learn and use unfamiliar software systems
• Strong organisational and problem-solving skills
• High level of integrity and ability to handle confidential information

You do not need to match every listed expectation to apply for this position. If you like the look of the role, we’d love to hear from you.

As a fast-growing and successful global company, Serco’s services span across the areas of justice, migration, defence, space, customer services, health, and urban mobility.

In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals.

Please note:

• This position carries trust and responsibility. To support this, a comprehensive probity assessment, including a Federal Police Check, is a key part of the selection process for this role.
• Our team members in this role must be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our team. Please take this requirement into account when applying.

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco, you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion, and belonging.

Impact a better future at Serco.