About the role

Apollo Care Services is seeking an experienced and compassionate Case Manager to join our team in Cabramatta, NSW. Our location in the heart of Cabramatta drives a strong Vietnamese/Chinese community. As a full-time Case Manager - Aged Care, you will play a crucial role in ensuring that our elderly clients receive the highest quality of care and support to help them live independently in their own homes.

What you'll be doing

Conduct comprehensive assessments to identify the unique needs and goals of each client

Develop and implement individualised care plans in collaboration with clients, their families, and other healthcare professionals

Coordinate and monitor the delivery of a range of in-home support services, including personal care, domestic assistance, and social activities

Advocate for clients' rights and ensure they receive the appropriate level of care and support

Regularly review and adjust care plans to adapt to clients' changing needs

Maintain accurate and up-to-date client records and documentation

Collaborate with other members of the multidisciplinary team to ensure seamless service delivery

What we're looking for

Bilingual - languages spoken - Preferably Vietnamese and English

Tertiary qualification in social work, nursing, or a related field

Minimum 2 years' experience in case management or a similar role in the aged care or community services sector

Excellent communication and interpersonal skills, with the ability to build positive relationships with clients, their families, and other stakeholders

Strong problem-solving and decision-making abilities, with a focus on client-centred care

Thorough understanding of aged care legislation, policies, and best practices

Proficient in using client management systems and Microsoft Office applications

Compassionate, empathetic, and committed to promoting the independence and wellbeing of older adults

Access to a reliable, registered motor vehicle with full comprehensive insurance and a valid driver's license

Strong computer skills

A clear national police check and working with children check upon role offer

What we offer

At Apollo Care Services, we are dedicated to creating a positive and supportive work environment for our employees. We offer:

To work within a supportive disability/home care team of dedicated professionals

Thorough systems & processes in place

Innovative, progressive community care organisation

Rewarding permanent position providing quality of life for people within the residential & the community

Ongoing training & professional development opportunities

Flexible work arrangements, including the option to work from home

A collaborative and inclusive team culture that values work-life balance

About us

Apollo Care Services is a leading provider of in-home aged care services in the Cabramatta region. Our mission is to empower older adults to live with dignity, independence, and a high quality of life. We pride ourselves on our client-centric approach and our commitment to delivering personalised, compassionate care.

If you are passionate about making a difference in the lives of older Australians, we encourage you to apply for this exciting opportunity. Apply now to be considered for the role of Case Manager - Aged Care at Apollo Care Services.