Join Our Team on the Sunshine Coast!

About Us:

We’re a well-established finance provider serving clients across Australia, committed to delivering top-notch customer service. Our goal is to make the finance process as smooth and efficient as possible for our clients. Our supportive and friendly team works diligently to ensure customer satisfaction, and we’re based in the stunning Sunshine Coast.

If you’re enthusiastic about providing excellent customer service and want to be part of a great team, we’d love to hear from you!

What You’ll Do:

As the first point of contact for our clients, you’ll play a crucial role in delivering exceptional service. Your responsibilities will include:

Answering phone calls promptly and politely

Providing outstanding support to your team members

Managing customer inquiries via phone and online

Assisting customers throughout the application process

Filing and organizing customer documents

Managing the email inbox efficiently

Using your initiative and problem-solving skills to exceed customer expectations

Performing other administrative duties as needed

What We’re Looking For:

We value a positive and enthusiastic attitude, and while previous experience in customer service is beneficial, it’s not required. Here’s what we’re looking for:

A friendly and professional phone manner

Excellent concentration, attention to detail, and capacity for work

Some experience in customer service or a related field

Strong computer and typing skills

Ability to make decisions and multitask effectively

A mature, resilient, and proactive nature

Ready to be part of our dynamic team? Apply today and help us make a difference to people who need it most!