AIM Insurance Services continues to be one of the leading insurance loss adjusting companies in Australia. Their recent alliance with global giant Allied Universal has led to further growth and an exciting opportunity for a Claims Consultant to join the team.

The role will entail assisting the Loss Adjusters with their caseloads, managing CAT and event run-off claims together with a small portfolio of your own claims.

Responsibilities also include first contact with policyholders after they have lodged a claim and as such, the position would suit a confident and experienced person with a positive but empathetic phone manner.

A minimum of two years’ experience in the insurance, claims, building and/or restoration industry is required.

The main responsibilities of the role area as follows:

Managing a small portfolio of property claims

Assisting Loss Adjusters with their caseloads

Adhering to Service Level Agreements and Industry Standards

Lodgement, triage and allocation of new claims

Initial contact with policyholders and brokers

Arranging emergency repairs or make-safes

Liaising with clients and updating external client systems

General claims management and administrative duties

The position incorporates the following:

Office based at Flinders Park with free onsite parking

Work from home one day per week

Access to Employee Benefits Program

A supportive team and family environment

Please apply in writing to [email protected]. Only candidates shortlisted for interviewed will be contacted and interviews will be held in person at the office. Closing date for applications is 2 May 2025.