Job Description

Medical Receptionist/administration (Allied Health)

Part time (4 days/week)

Role available from 22nd of April 2025

About us

Diabetes Complete Care is a multidisciplinary team of nurses and allied health professionals who provide health care to people with diabetes of all ages. We help people understand their condition and how they are able to manage this with the assistance of their health care team.

We are seeking a medical receptionist to work 4 days per week at our clinic in Forest Glen.

What we offer

A friendly and professional work environment

On the job training / orientation provided

A passionate and supportive team

Regular hours

Your role

As a Receptionist with Diabetes Complete Care your duties will include:

Handling face-to-face and over the phone patient bookings and queries.

Management of payments, receipts, billing and invoicing in accordance with Medicare requirements

Management of referrals, scanning and filing of documents

Operation and upkeep of booking and payment systems

Collection of data for regular business performance reviews

Proficiency with Best Practice Software, Hotdocs and Microsoft applications

About you

The successful applicant must:

Be able to work autonomously

Be friendly and welcoming, creating an environment that ensures clients receive the best care possible

Have a technical aptitude and be able to troubleshoot effectively

Have experience using Best Practice and Microsoft office applications

Communicate with confidence, professionalism, and empathy

Prioritise tasks in a time-efficient manner, maintaining accuracy and attention to detail

Have a willingness to learn and grow with our business

Have a can-do attitude

Hourly rate commensurate with experience.