About the Role

The Strategy and Service Planning Unit is seeking a proactive and detail-oriented Correspondence Support Officer to help manage and coordinate incoming correspondence and administrative support for school infrastructure projects.

You’ll play a key role in supporting the flow of sensitive, high-level information related to Service Planning, Property Services, and Strategy, while assisting with records management, mailboxes, and document coordination.

Key Responsibilities

• Process and manage correspondence using Content Manager and other systems
• Coordinate and respond to internal and external inquiries professionally and within deadlines
• Manage shared mailboxes and maintain accurate tracking systems and databases
• Assist with reporting, register maintenance, and document preparation
• Liaise with stakeholders across all levels, including schools, government agencies, and private sector reps
• Provide general support to the Principal Advisor and broader team as required

About You
You’re a team player with strong communication and organisational skills. You bring:

✔ Experience managing shared mailboxes and correspondence workflows
✔ Strong written and verbal communication abilities
✔ Proficiency in document preparation and electronic records systems
✔ Ability to prioritise tasks, meet deadlines, and maintain attention to detail
✔ A positive attitude, willingness to learn, and readiness to contribute to a supportive team environment
✔ A commitment to good governance and respectful, collaborative work practices

Why Join Us?
This is a great opportunity to contribute to meaningful infrastructure outcomes for Queensland schools while developing your skills in a collaborative and supportive public sector team.

Apply Now
If you're ready to bring your coordination and admin skills into a purpose-driven government role, we want to hear from you.

Join the team and apply now!

Hyacinth Capilos
[email protected]