We are seeking a Program Support Officer (AO3) to join a fast-paced team delivering government-funded financial assistance programs. This role is ideal for an experienced administrator with strong attention to detail and the ability to process high volumes of applications efficiently.

Client Details

This government-backed organisation plays a crucial role in supporting communities by delivering a range of financial assistance programs. Through grants, loans, and advisory services, they help businesses, primary producers, and individuals access the resources they need to recover from challenges.

With a strong reputation for responsibility, reliability, and excellence, they are committed to providing proactive support that makes a real difference. Due to increased demand, they are seeking a skilled Program Support Officer to join their team and contribute to their important work.

Description

• Process 10-15 applications per day, ensuring accuracy and compliance with program guidelines
• Provide high-quality administrative support to internal and external stakeholders
• Prepare and manage documents, including reports, memos, and spreadsheets
• Assist with registration, verification, and eligibility assessments for financial support programs
• Contribute to continuous improvement initiatives to enhance service delivery

Profile

• Strong administrative and customer service experience
• Ability to manage time effectively and meet deadlines in a fast-paced environment
• Excellent written communication skills and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and database systems
• A proactive and team-oriented approach
• Experience in a public sector environment highly regarded
• Strong attention to detail and organisational skills.
• Full AU working rights

Job Offer

• $44.35 per hour + super
• Full-time office-based training, then three days in-office, two days remote
• Fast-Paced and Rewarding Work: Process a high volume of applications that have a direct impact on communities
• Join a supportive team that values efficiency, accuracy, and service excellence
• Opportunity to work within the public sector in Brisbane City.
• Temporary role till June with potential for further opportunities.

No oversea applications please, we will only review applications of candidates who are currently located in Brisbane with full time working rights.

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Isabella Prendeville