ABOUT TREADWELL GROUP:

Treadwell is one of Australia's fastest-growing importers and distributors of engineered fibreglass product solutions and underfoot anti-slip and anti-fatigue solutions for the industry. Since 1994, Treadwell has been applying excellent engineering strategies and design tactics to extend time—and cost-efficient solutions to our clients worldwide.

BASE LOCATION: Strathalbyn, Australia

Job Summary:

We are seeking a proactive and detail-oriented Warehouse Coordinator to join our team. This role combines warehouse operations with sales support, requiring strong organizational skills, customer service expertise, and a proactive approach to growing business relationships. The ideal candidate will be responsible for inventory management, customer engagement, and administrative tasks that support both sales and warehouse functions.

Key Responsibilities:

Warehouse Operations:

Receive, inspect, and store incoming inventory.

Prepare and pack orders for shipment, ensuring accuracy and quality control.

Maintain cleanliness and organization of the warehouse.

Conduct regular inventory checks and update stock levels.

Sales & Customer Relationship Management:

Maintain and develop relationships with new and existing customers.

Conduct telemarketing to new and existing prospects to promote products and services.

Provide exceptional customer service by addressing inquiries and resolving issues efficiently.

Assist in processing customer orders and coordinating with sales representatives.

Administrative Duties:

Answer phone calls, respond to emails, and handle customer inquiries professionally.

Perform data entry and maintain accurate records in our CRM (HubSpot) and ERP (Epicor) systems.

Generate reports and assist in sales documentation.

­Qualifications & Skills:

Previous experience in a warehouse or logistics role.

Forklift and Australian Drivers License.

Background in sales, customer service, or telemarketing is highly desirable.

Basic computer skills, including proficiency in Microsoft Office.

Strong organisational and multitasking abilities.

Excellent communication and interpersonal skills

Benefits:

Competitive salary and potential for sales incentives.

Opportunities for professional growth and development.

Friendly and supportive work environment.

Why Join Treadwell Group?

Treadwell Group provides a dynamic and innovative workplace with a strong commitment to sustainability. They specialise in cutting-edge Fibre Reinforced Plastic (FRP) solutions, serving diverse industries such as marine, mining, and infrastructure, offering employees broad exposure and opportunities for career growth. Their focus on eco-friendly practices and extensive resource support fosters a responsible and supportive work environment.