ABOUT TREADWELL GROUP:

Treadwell is one of Australia's fastest-growing importers and distributors of engineered fibreglass product solutions and underfoot anti-slip and anti-fatigue solutions for the industry. Since 1994, Treadwell has been applying excellent engineering strategies and design tactics to extend time—and cost-efficient solutions to our clients worldwide.

BASE LOCATION: Wagga

Job Summary:

We are seeking a proactive and detail-oriented Warehouse Coordinator to join our team. This role combines warehouse operations with sales support, requiring strong organizational skills, customer service expertise, and a proactive approach to growing business relationships. The ideal candidate will be responsible for inventory management, customer engagement, and administrative tasks that support both sales and warehouse functions.

Key Responsibilities:

Warehouse Operations:

• Receive, inspect, and store incoming inventory.
• Prepare and pack orders for shipment, ensuring accuracy and quality control.
• Maintain cleanliness and organization of the warehouse.
• Conduct regular inventory checks and update stock levels.

Sales & Customer Relationship Management:

• Maintain and develop relationships with new and existing customers.
• Conduct telemarketing to new and existing prospects to promote products and services.
• Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
• Assist in processing customer orders and coordinating with sales representatives.

Administrative Duties:

• Answer phone calls, respond to emails, and handle customer inquiries professionally.
• Perform data entry and maintain accurate records in our CRM (HubSpot) and ERP (Epicor) systems.
• Generate reports and assist in sales documentation.

­Qualifications & Skills:

Previous experience in a warehouse or logistics role.

• Forklift and Australian Drivers License.
• Background in sales, customer service, or telemarketing is highly desirable.
• Basic computer skills, including proficiency in Microsoft Office.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills

Benefits:

• Competitive salary and potential for sales incentives.
• Opportunities for professional growth and development.
• Friendly and supportive work environment.