Job Title: Payroll & HR Officer
Reports To: National HR Manager

Position Overview

The Payroll & HR Officer is responsible for managing payroll processes, ensuring compliance with relevant laws and regulations, and supporting various HR functions. This role requires strong analytical skills, excellent attention to detail, and a commitment to maintaining employee confidentiality.

Key Responsibilities

Payroll Management

Process payroll for over 300 employees, ensuring accuracy and timeliness.

Manage ad hoc and off-cycle payroll, including new hires, adjustments, terminations, PAYG, child support, and superannuation payments.

Address payroll-related inquiries and conduct regular audits for compliance.

Update and maintain personnel information in the payroll and HR system.

Administer fortnightly payroll, including calculations for pay adjustments, leave entitlements, and termination payments.

Record and update any rate changes in accordance with Australian legislation.

Manage superannuation contributions and associated schemes.

Calculate payroll liabilities, including federal and state income taxes, social security, and workers’ compensation payments.

Ensure payroll practices comply with federal, state, and local laws.

Prepare and submit payroll tax reports and other regulatory filings.

Generate payroll reports for management and assist with financial audits.

Identify opportunities for improving payroll processes and efficiency.

Stay updated on best practices and trends in payroll management.

Support workers’ compensation claims and related communication.

Prepare end-of-year income statements, commissions for sales and service teams, and manage PAYG processing.

Handle general ledger operations, accounts receivable, accounts payable, aged debtor management, creditor management, employee reimbursements, and petty cash management.

Maintain comprehensive payroll records, including timekeeping, deductions, and benefits.

HR Support

Organize and maintain all hard copy and digital HR files in an orderly and efficient manner.

Draft employment contracts as required.

Ensure timely recording of probation review dates and send reminders to hiring departments.

Generate monthly HR and payroll reports.

Manage employee files, register new staff in the system, and maintain file storage.

Maintain workers’ compensation files and claim registers, collaborating with the insurance broker for policy and claim management.

Ensure all subsidiary information related to workers’ compensation is up to date.

Provide additional support to HR functions as needed.

General Administration

Maintain personnel files and ensure compliance with state regulations.

Support HR documentation and assist with administrative duties as required.

Required Skills & Qualifications

3-5 years of experience in payroll.

Preferred experience in human resources.

Familiarity with payroll systems, particularly MicroPay, is highly advantageous.

Bachelor’s degree or diploma in Accounting, Finance, or Human Resources.

Strong administrative and organizational skills.

Bilingual proficiency in Chinese and English is highly advantageous.

Excellent time management and customer service orientation, with a strong awareness of cultural diversity.

Passion for building positive relationships and a collaborative team player mentality.

Exceptional interpersonal, written, and verbal communication skills.