Lives Lived Well is opening a new Veterans’ and Families’ Wellbeing Hub in Northern Adelaide in mid-2025. Funded by the Department of Veterans’ Affairs, the Hub will provide a welcoming space where veterans and their families can access a range of wellbeing services and social activities.

The Northern Adelaide Veterans’ and Families’ Wellbeing Hub will reflect the DVA Wellbeing Model for Veterans, focusing on health, education and skills, housing, social support and connection, employment, income and finance, and recognition and respect.

The Hub will offer case management and feature social elements like coffee and chat sessions, music, art, cooking, walking, and BBQs in the park. Additionally, the Hub will include facilities like activity rooms, study and conference spaces, and a children’s play area, ensuring a welcoming environment for families.

Your opportunity

We are seeking a committed Wellbeing Case Manager to become part of our new service team. This is a fantastic chance to help expand our presence in South Australia and within the veteran community. Join us in creating a supportive network for veterans and first responders, bridging the gap between civilian and ESO services, and managing complex relationships in this setting.

With a relevant degree in Psychology, Social Work, Occupational Therapy, Nursing, or Counselling, you will bring experience in mental health, veteran and family support, or a similar field. You will be enthusiastic about joining this new service in Northern Adelaide. Your ability to adapt to change and stay positive in a dynamic environment will be complemented by your resilience and calm approach.

What are we looking for?

This full time, permanent role offers the opportunity to develop and tailor programs to meet the needs of the veterans and families’ community, with plenty of room for innovation and agility.

The service is due to open mid-year, so we are looking for someone available to commence employment in April-May. We encourage applications from veterans, first responders, and their families.

Salary for this position is $97,000 - $101,000 plus Superannuation and Salary Packaging benefits up to $15,900 per annum.

Key Responsibilities include:

• Provide comprehensive case management for veterans and their families, addressing complex cases with confidence
• Offer ad hoc counselling and crisis management, including crisis safety planning for domestic violence, suicide, and homelessness
• Conduct thorough risk assessments and develop care plans
• Initiate and facilitate program development, identifying gaps and providing solutions
• Build and maintain relationships with other services, both internal and external, to support veterans and their families
• Establish trust and engage clients, walking alongside them in their journey and understanding the challenges faced by veterans

If you are solutions-focused, forward-thinking, and ready to make a positive impact, we want to hear from you.

Change is part of our DNA. We enjoy the variety, the agility and the opportunity to achieve more, faster. And when times get tough, we hang in there, ask for help, and support each other.

“The Lives Lived Well values allow us to make mistakes and improve on them without being judged. It encourages us to go the extra mile, be there for our teams, and hold each other accountable.” (LLW Employee quote)

Why join LLW now?

This is an excellent opportunity to be at the forefront of a vital new service for veterans and their families across Northern Adelaide. It presents a chance to be part of a high-functioning, motivated, and passionate team dedicated to providing the highest level of support possible.

In addition, LLW offers a range of benefits (please check our website) including:

• We do our best work through our values, and you’ll be part of our values-driven culture
• An Employee Assistance Program (EAP) for you and your family, including Wellbeing Coaching and Comprehensive Financial Coaching
• A Community of Support for Veteran’s – structured but casual peer support group meetings on a bi-monthly basis
• Training and development to help you grow as a person and a professional
• Autonomy and trust – in supportive, respectful environment
• An extra five paid leave days per year to support your wellbeing and work-life balance

For more information, please contact Erika Nel at [email protected]. For a copy of the Position Description, please email [email protected]

Applications close on Wednesday 30th April at 5.00pm, however we will be interviewing throughout the process and may close applications early.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.