Retail Manager

Location: Campbelltown

Position Type: Full-Time (38hrs minimum)

Salary: $65,000 - $80,000

About Us

Henry’s Harvest is a fast-paced, customer-focused fruit market dedicated to delivering top-quality produce and an exceptional shopping experience. We are seeking a dynamic and experienced Retail Manager to lead our team, drive operational excellence, and enhance customer satisfaction.

The Role

As the Retail Manager, you will oversee the store’s daily operations, manage staff, maintain inventory control, and ensure outstanding customer service. This role is ideal for a results-driven leader with strong interpersonal skills and a passion for retail.

Key Responsibilities

Oversee store operations to ensure efficiency and excellence

Lead, train, and motivate the customer service team

Maintain high standards of store cleanliness, organisation, and stock control

Ensure compliance with company policies, health, and safety regulations

Resolve customer inquiries and complaints professionally and efficiently

Monitor team performance, provide coaching, and implement training programs

Collaborate with sales, marketing, and operations teams to enhance the customer experience

Handle escalated customer issues and ensure positive resolutions

About You

Experience: Previous retail management or leadership experience is essential

Leadership: Ability to inspire, develop, and manage a high-performing team

Customer-Focused: Passionate about delivering an exceptional shopping experience

Problem-Solving: Strong decision-making skills with the ability to handle challenges professionally

Adaptability: Thrives in a fast-paced, hands-on retail environment

Industry Knowledge: Experience in a fruit & vegetable retail store is an advantage

Technical Skills: Familiarity with customer service software and inventory management systems

Why Join Us?

Work in a vibrant, fast-paced retail environment

Lead a passionate and dedicated team

Opportunity for career growth and development

How to Apply

If you're a motivated leader with a passion for retail, we'd love to hear from you!

Send your resume and cover letter to [email protected] with "Retail Manager Application" in the subject line.

Apply Today! We look forward to welcoming you to our team.