At Holy Cross Services (HCS) we are looking for experienced Supervisors to join our Cleaning Services Team full-time, across multiple sites.

The successful candidates will be responsible for effectively managing all the resources associated with the delivery of cleaning services, including human resources, equipment, materials, and consumables. The Cleaning Supervisor will also be responsible for the scheduling of periodic duties.

About Us

HCS is a Catholic Ministry of Mercy Partners, established by the Sisters of Mercy in 1889. HCS is a social enterprise with an emphasis on restoring dignity to those who are often locked out of employment due to disability and difference by helping them gain meaningful employment in a safe, supportive, and welcoming environment. HCS empowers people of all abilities to succeed, currently through the provision of high-quality laundry and cleaning services.

About The Role

Ensuring correct procedure followed by floor staff; including work schedules and cleaning methods, WHS, operations, supply and utilisation of consumables and equipment etc.

Provide guidance and leadership to staff regarding self-representation, timely and high-level service,

Undertake people management tasks; including performance reviews and coaching, performance and attendance issues, resolution of complaints and correct escalation procedure

Undertake rostering and floor coverage, approval of leave applications,

Perform cleaning audits, manage the audit rectifications and utilise the data for increasing productivity

About you

· Certificate IV Cleaning or similar experience

· Hold a current NDIS Worker Screening Clearance and Blue Card or willingness to obtain one.

· Proven ability to undertake supervisory tasks

· Ability to work effectively and without supervision

· Ability to prioritise and manage conflicting demands

· Demonstrated experience in and understanding of Infection Control & Safety standards and commitment to safe practices

· Committed to customer service and meticulous attention to detail

· Ability to maintain confidentiality and to remain calm in emergencies

· Excellent communication skills to liaise with internal and external stakeholders