Developmental Paediatrics is seeking an enthusiastic and highly competent senior medical receptionist with practice administration experience to support the daily operations of the Practice Manager and supervise daily administrative processes.

Who are we?

Developmental Paediatrics is a highly successful and reputable paediatric medical practice located in Bondi Junction. With over 40 medical specialists and allied health professionals we provide a comprehensive multidisciplinary approach to the assessment and management of children and adolescents with developmental and behavioural presentations.

Our Core Values: Professionalism, Respect, Empathy and Collaboration

Key Responsibilities:

Assisting the Practice Manager and General Manager in ensuring the smooth and efficient running of the practice

After a reasonable induction period, take responsibility for supervising and providing guidance to the medical reception team to ensure they perform all duties efficiently and competently

Assist and support the Practice Manager by proactively contributing to continuous improvement initiatives to promote applicable processes and enhance team productivity

Performing daily medical reception duties such as greeting patients, scheduling appointments and handling phone and email enquiries

Overseeing clinician diaries to ensure gaps are filled and wait times are minimised

Handling patient feedback within established guidelines

Ensuring the practice storerooms and clinical rooms are appropriately stocked, maintaining stock inventories and a re-order schedule

Reconciling end of day banking, resolving discrepancies and Medicare rejections

About you:

Recent medical reception experience (minimum 5 years)

Managerial and/or significant administrative experience in ensuring the smooth and efficient running of a busy medical practice

Enthusiastic, positive and uses initiative to resolve issues

Demonstrable high-quality communication and problem-solving skills

Strong organisational abilities and high attention to detail

Handles high pressure situations with a calm and warm demeanor

Leads by example and strives to improve competency levels and work styles of all team members

IT savvy and proficient with Microsoft Office, particularly Outlook, Excel, Teams, and SharePoint

Strong passion for helping others, experience with children is highly regarded

Benefits of the role:

Being part of a harmonious and collaborative team where you will be supported and valued

Excellent remuneration

Close to public transport and shopping precinct

Long term career opportunities

Flexible start and finish times Mon- Fri

If you would like to join our wonderful team, please submit your resume and a cover letter that outlines your suitability for the role by addressing each of the key responsibilities.

We look forward to hearing from you!