The Organisation

As pioneers in IVF, our client is one of the world’s leading centres for fertility treatment, remaining at the forefront of research and technology to offer the most advanced form of fertility treatment in Australia and worldwide. Located in their brand new purpose built clinic and head-office in East Melbourne, this is a collaborative, fully integrated team of fertility specialists, nurses, scientists and counsellors all working together to improve patient outcomes and care.

The Role

The newly appointed Medical Director is a successful and renowned fertility specialist who also operates her own practice in Caulfield. As her Executive Assistant, you'll provide high-level administrative support to help manage her time and make her busy days run smoothly. Along with the traditional diary, inbox and meeting coordination duties, you'll also be integral in coordinating compliance, and will be the ever-trusted conduit between the Medical Director, the Managing Director, Fertility Specialists and other team members, to enable effective communication across the team.

• Managing the Medical Director's time through effective diary, appointment and inbox management
• Handling incoming calls, visitors, mail and correspondence
• Responding to invitations on the Director's behalf
• Be the coordinating link between the Medical Director, Specialists, managers and other team members
• Organise meetings, prepare agendas, organise catering, take minutes and follow up on outstanding action items
• Provide HR support for the coordination of onboarding Medical Specialists, including assisting with recruitment, coordinating contracts and collating all related paperwork
• Coordination of Specialists training requirements and appraisals
• Management of documentation and records
• Coordination of responses for escalated patient feedback and incidents
• Prepare and ensure compliance with RTAC requirements and other mandated audits
• Provide general administrative and secretarial support to the broader team when required

Skills and Experience

This role will predominately be based on-site. Hit the ground running in what will be an interesting and varied role helping to smooth the path for the new Medical Director as she navigates her new position. We're looking for an accomplished EA with experience supporting Director level. Ideally, you'll have worked within a healthcare environment or similar but of most importance will be your great communication skills, your ability to manage competing priorities and your strong project and change management support capability.

If this sounds like you, we'd love to hear from you... please forward your resume asap!