Collection Officer - Professional Services Sector

• Immediate start, 2–3-month contract
• Hybrid working 2 days wfh
• $45 per hour + super
• Global Professional Services

About the Firm

A leading professional services firm committed to providing exceptional solutions to their clients, fostering a collaborative and inclusive environment, with an immediate start and opportunity to take on a 3-month contract for an experienced collections / credit controller with either Financial or Professional Services industry experience.

Role Overview:

As a collections officer within this leading professional services firm, you will play a crucial role in collections of outstanding invoices. You will be responsible for chasing outstanding invoices and ensuring that payment targets are met efficiently and effectively.

Key Responsibilities:

• Following up on overdue payments, and reconciling accounts.
• Develop and maintain strong relationships with clients to ensure timely payment.
• Resolve any billing or payment queries, liaising with both internal teams and clients.
• Monitor aged debt reports, highlighting potential issues and proposing solutions.
• Maintain accurate records of customer interactions and payment histories.
• Prepare and submit regular reports on the status of outstanding debts.
• Ensure compliance with company credit policies and maintain a positive cash flow.

Requirements:

• Proven experience as a Credit/Collection Controller, within the professional services sector.
• Strong knowledge of credit control principles and accounting processes.
• Excellent communication and negotiation skills, with the ability to build rapport with clients.
• Detail-oriented, with strong analytical and problem-solving abilities.
• Ability to work independently and manage time effectively.
• Familiarity with accounting software and Microsoft Office Suite (especially Excel).
• Experience with managing high-value accounts or working in a high-volume environment is an advantage.

Why Join?

• Be part of a respected and growing professional services firm.
• Collaborative and supportive team culture.
• Flexible working options available.

How to Apply:

If you are a proactive, results-driven individual with a passion for credit control and a background in the professional services sector, we want to hear from you!

Charterhouse is an equal opportunities employer and welcomes applications from all qualified individuals.