What where looking for ?

This is a fantastic opportunity for an initial contract role with Qvalent, a fintech wholly owned by Westpac Banking Corporation. Qvalent provides web-based software and support services that enable organisations to streamline their financial business processes.

As a Technical Business Analyst, you will be responsible for designing, building and implementing solutions using our Qvalent products to solve our customer’s business problems. You will also ensure that deliverables are clearly defined and documented, input and ownership by the key stakeholders is obtained and deadlines are met. The role offers extensive technical interaction with customers.

This role is a client facing role and is responsible for delivery of technical implementations of Qvalent solutions to new and existing corporate and institutional customers. Reporting to the Delivery Team Leader in Qvalent you will work closely with various Implementation, Sales and Service Teams in Westpac to ensure customer implementations are delivered with superior results.

The role is Newcastle based.

Key Accountabilities

• Manage the design, implementation and testing of Qvalent product implementations and change requests
• Create and maintain detailed records of implementation tasks during the delivery process.
• Identify and diagnose technical problems, troubleshoot, and provide solutions for customers.
• Escalate complex issues to senior delivery staff or other internal teams when necessary.
• Become knowledgeable in Qvalent applications and keep up-to-date with the latest features and enhancements in order to implement the best possible customer solutions.
• Participate in customer scoping workshops and presales activities

What do I need?

To be successful you will have the following:

• Strong analytical and technical skills
• Strong technical problem solving background
• Software development and system testing experience
• Some business analysis and design experience
• System integration experience (RESTful APIs. https, SOAP, sFTP)
• Experience with Java (or similar programming language).
• Working experience with Atlassian products, Jira, Confluence, etc.
• Knowledge of Payment Card Industry Data Security Standard (PCI DSS).
• Very organised with an emphasis on attention to detail
• Ability to manage a number of small technical projects concurrently
• Strong written and verbal communication, time management and coordination skills

This position would be well suited to a person who has a number of years of experience as a software developer or systems integrator who wants to progress their career as a Technical Business Analyst. Knowledge and experience of the Qvalent product set is crucial in this role. The successful applicant will work in the Qvalent application support team for at least six months to gain the technical knowledge to be successful in the role.

What is it like to work there?

Qvalent is a wholly owned subsidiary of Westpac Banking Corporation. Qvalent provides web-based software and support services that enable organisations operating to streamline their financial business processes. Our solutions cover accounts receivable, accounts payable, bank statement reconciliation, superannuation and payroll event reporting.
Designed for the Australian and New Zealand markets, our products are fully integrated with the banking systems giving access to all major payment channels. We deliver our scalable and functional solutions to 20,000+ customers, through consulting, implementation and ongoing support services