Permanent Full-time Available

We are looking for enthusiastic individuals to join our amazing F&B team on a permanent full-time basis.

As a member of our F&B staff, you will play a crucial role in ensuring the smooth operation of our restaurant and delivering an exceptional guest experience. You'll be part of an energetic, dynamic team dedicated to the success of Lanson Place Melbourne. Your contributions will be vital to the success of our new hotel, and you’ll work collaboratively with the entire team to bring our brand vision to life.

Main responsibilities :

-Create a welcoming and friendly atmosphere in greeting and seating guests

-Stay informed about menu items, daily specials, and ingredients details to adeptly respond to guest inquiries and provide informed recommendations, thereby enhancing the overall dining experience to answer guest questions and make recommendations.

-Serving food and beverages promptly and efficiently.

-Hold a valid RSA certificate.

-Attend all the trainings required to perform the role (induction, food handling, food safety, ...)

-Ensuring the cleanliness and organization of the dining area.

-Confidently communicate and collaborate with the kitchen staff. bartenders and other F&B team members to ensure timely and accurate order delivery.

-Handling customer inquiries and concerns with professionalism.

-Proactively anticipate guests' needs, providing positive assistance for special occasions and accommodating dietary requirements with attentiveness and professionalism.

-Process guest’s payments accurately and efficiently in both cash and credit card payments.

-Adhere to health and safety regulations, company policies, and maintain hotel standards.

Key Requirements:

High level of customer service and adaptability

Previous experience in the hotel industry is advantageous.

Great communication skills

Attention to detail

Energy, drive, and tenacity to succeed.

Passion for hospitality.

What We Offer:

A dynamic, caring and supportive work environment

Training

A complete Employee Care Platform

On-demand online courses

Staff benefits including discounts on accommodation & dining at our property as well as free stays in our sister properties in Asia.

How to Apply: If you're passionate about hospitality and eager to be part of an exciting new venture, we'd love to hear from you!