Be Part of Something New and Meaningful!

At Caption by Hyatt, we’re rethinking hospitality—putting community, sustainability, and self-expression at the heart of everything we do. Designed to be of the community, not just in it, Caption by Hyatt Sydney will be the first of its kind in Australia, offering a vibrant, people-first experience that’s as much about connection as it is about comfort.

We’re looking for a Food & Beverage Manager to join our pre-opening team—someone who’s as passionate about innovation and sustainability in Food & Beverage as they are about leading a high-performing team and providing exceptional guest experiences.

Care Connects Us

At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys. Join a team that is making travel more human, connected, and sustainable. Here, everyone’s role matters, and your individuality is celebrated.

About Caption by Hyatt Sydney

Caption by Hyatt is not some basic hotel. Designed to be truly of the community—not just in it—the people make the place here. Our place is yours for the making, where you can do (and be) you.

Opening in 2025, Caption by Hyatt Sydney will feature 174 colourful, fun & eco-friendly guest rooms along with Talk Shop, our all-day lounge and eatery. Expect authentic experiences in an environment where everyone feels at home.

Why Join Us?

Shape a new hotel from the ground up – Be part of a pre-opening team and play a critical role in ensuring the best possible outcomes for owners, Hyatt, and the guest experience.

Lead with purpose – Work in a collaborative, people-first environment where sustainability, community engagement, and wellbeing drive everything we do.

Make an impact beyond the hotel – Lead sustainability initiatives, safety programs, and compliance measures that positively contribute to the community and environment.

Support & Collaboration – Work closely with Hyatt’s Opening & Transitions team with regional Hyatt support to ensure you have the tools and resources to deliver a standout pre-opening experience.

About the Role

An exciting opportunity exists for a Food & Beverage Manager to open the first Caption by Hyatt in Australia. You will be responsible for overseeing the successful opening of the hotel and, once open, for leading the Food & Beverage operation to deliver bold, flavour-forward experiences that meet guest expectations, drive revenue, and maximise financial performance—powered by an engaged and collaborative team.

Some Key Responsibilities

Drive the guest Food & Beverage experience across Talk Shop, Grab & Go, and small meetings in line with Caption brand standards.

Take ownership of guest feedback and service recovery, ensuring timely and thoughtful resolution.

Actively lead, coach, and mentor all team members to build capability, engagement, and future readiness.

Demonstrate Hyatt’s purpose of caring for people so they can be their best, while guiding the team to embody Caption’s inclusive and community-driven values.

Ensure manning levels are aligned to occupancy, effectively managing payroll and rostering.

Proactively collaborate with Sales & Marketing to drive revenue and promote activations.

Plan, forecast, and monitor budgets, ensuring expenses are optimised and aligned with financial goals.

Support sustainability goals through sourcing, waste reduction, and community engagement initiatives.

What you will bring to the role:

Previous experience as a Food & Beverage Manager in a hotel setting is essential; pre-opening experience is highly desirable.

Exceptional leadership skills with the ability to inspire and empower a diverse team.

Demonstrated creativity in food and beverage, with a strong focus on ethically and sustainably sourced products.

Excellent interpersonal skills to build effective relationships across departments and stakeholders.

Proven ability to lead the operation to meet key goals across guest satisfaction, colleague engagement, and financial outcomes.

Strong attention to detail and a passion for delivering high-quality operational and administrative results.

What’s in it for you:

Join a forward-thinking, purpose-driven team that values:

Empathy, integrity, respect, inclusion, experimentation, and wellbeing.

Opportunities for career growth in a leading global hospitality brand.

A strong support network and workplace that celebrates individuality, creativity, and collaboration.

In addition, you’ll receive:

Competitive salary & benefits package

Complimentary & discounted accommodation worldwide at Hyatt properties

10% off private health insurance

Generous paid time off & holiday policies

Employee Assistance Program for mental health and wellbeing support

A dynamic and inclusive team culture that champions sustainability, innovation, and community

The opportunity to work on an exciting pre-opening project, shaping the future of the brand in Australia

Continuous learning and professional development through Hyatt’s global network

READY TO JOIN?
If you’re excited to lead a team that’s redefining hospitality, we’d love to hear from you!

To get a peek into this new exciting hotel brand, Caption at Hyatt go to www.hyatt.com/brands/caption-by-hyatt