• On the job training is provided to set you up for success
• Enjoy a healthy work-life balance in this fixed term role
• Be part of a supportive and motivated team culture

About the role

As the Customer Permits & Agreements officer, you are responsible for the provision of excellent customer service through the issuing of permits and licences on the Parks Victoria estate for events, filming and photography, research and licensed tour Operators.

You will be responsible for the assessment, preparation and execution of permits, access agreements and licences and any required documentation, take general enquiries and keep up-to-date with information on Parks Victoria systems. You will ensure all permits and licences are clearly scheduled, and Parks Victoria staff are aware of all events, research and Licensed Tour Operator activities occurring in the Parks Victoria estate and provide information and guidance to clients and colleagues regarding the permit process.

We're looking for someone with

• Demonstrated experience in the administration of contracts.
• Strong customer service focus both internally and externally.
• Track record in dealing with external stakeholders.

Your application will need to include:

• A current Resume
• A cover letter

Application Closing date: Sunday, 13 April 2025

Sound like you?

If this sounds like you, then we would like to hear from you. For a confidential discussion about the role, call Lisa Bolger on 03 8427 2711 or apply online!

Organisational Commitments

Parks Victoria is committed to child safety and has zero tolerance for child abuse and all forms of harm to children, in accordance with the Victorian Child Safe Standards. All prospective employees to undergo a National Police Record Check and Working with Children Check prior to commencing employment.

Parks Victoria recognises diversity and inclusion is everyone's business. We value a culture where everyone can be themselves at work, regardless of background, orientation, age or gender, that brings out our best, values everyone's contribution and works within a flexible working environment, ultimately reflecting the community we serve.

Only people with Australian Citizenship, Permanent Residency or a non-citizen with a valid visa that provides work rights may apply for this position.