Community Engagement Officer

• Deliver impactful Community Engagement projects from start to finish, strengthening Willoughby City Council’s connection with the community
• Be part of a passionate team dedicated to making a difference
• Salary from $98,253.43 to $105,920.68 p.a. plus 11.5% Superannuation

We have an exciting opportunity for an experienced Community Engagement Officer to join our team at Willoughby City Council!

About us

When you join Willoughby City Council you join a close-knit team with a big impact. We are dynamic, diverse and future-focused. We value team players who are willing to roll up their sleeves and get the job done. We serve the community and make it our job to make people’s lives better. It’s all in a day’s work.

You’ll have the freedom to grow in your career alongside likeminded people who will support you every step of the way. You’ll be part of our transformation as a Council and shape the future for the residents of Willoughby. And you’ll do it all from a thriving hub in Sydney, in the culturally-rich area we are so proud to call home.

About you

You’re looking for a role with purpose, one where you can make a meaningful difference. You have so much to offer. And we can see that. As much as you bring to the table, we provide you with the support you need to accelerate your career growth.

We are constantly evolving… and that change brings with it new directions, skillsets and thinking for you to embrace. Through collaboration and projects across the organisation, you will have incredible opportunities come your way. How far you take them, well, that’s in your hands.

No two days are the same at Willoughby City Council. In our Community, Culture & Leisure team, you’ll need a broad set of skills and an eagerness to learn. As a customer facing team member, you’ll respect the diversity of our community and be committed to leaving things better than you found them.

About the role

The Community Engagement Officer will assist the Community Engagement Team Leader in planning and executing community engagement projects across various Council departments. You will oversee a range of engagement methods, including drop-ins, surveys, workshops, and other techniques, to ensure active community participation in project planning and decision-making.

Additionally, you will manage the ‘Have Your Say’ website, developing content, monitoring data, and reporting insights to support project decisions. Your role will focus on ensuring projects adhere to best practice community engagement processes, strengthening relationships with key stakeholders and the local community.

Requirements

• Qualifications in Communications, Social Science, Engagement, or related discipline or equivalent experience in a community engagement role.
• Extensive experience in managing projects from initiation to completion, including planning, execution, and delivery.
• Exceptional communication skills with the ability to build and maintain strong relationships with both internal and external stakeholders.
• Thrive in a dynamic role with opportunities to lead both in-person activities and create engaging online content.
• Exceptional interpersonal and organisational skills as well as a demonstrated ability to set priorities, meet deadlines and manage multiple projects simultaneously.
• Have a knowledge and capability in utilising online platforms
• Ability to work independently and as part of a multi-disciplinary team to deliver a high quality service.

How to apply

Apply now to join us at Willoughby City Council where you can add value and be valued for the meaningful work you do.

When you work at Willoughby Council, you will work with a diverse group of like-minded people who have people and the community at the forefront in everything we do. Check out our employee benefits on our careers page to see:

• Where you can look after yourself and your loved ones
• Where you can enhance your wellbeing
• Where you can grow, develop and be part of a team https://www.willoughby.nsw.gov.au/Council/Working-with-us/Careers

Enquiries:

Contact Lindy Riese –Community Engagement Team Leader [email protected]

Applications must address all of the key responsibilities outlined in the Position Description.

Successful candidates may be required to undertake pre-employment screening including police and qualification checks.

Previous applicants need not apply.

Applications close: Sunday 13th April 2025 at 11:30pm.

Please note recruitment activity may commence before the closing date.