Receptionist/Administrator at a Vibrant Retirement Village

Are you a friendly, outgoing person with a passion for providing excellent service? Do you have a keen eye for detail and enjoy making people feel welcome? If so, we want you to join our team!

We are a warm and welcoming Retirement Village looking for a dynamic Receptionist/Administrator to be the first point of contact for our residents, their families, and visitors. This role is perfect for someone who enjoys interacting with people, has strong organisational skills, and can manage multiple tasks with a smile.

In this role you will work closely with the Village Manager, maintenance, sales and food services team as well as the support office team. You will have access to professional development opportunities to progress your career in the retirement living industry.

Key Responsibilities:

• Greet residents, visitors, and staff in a friendly and professional manner.
• Answer and direct phone calls, emails, and inquiries.
• Maintain accurate records, schedules, and reports.
• Assist with administrative duties, including filing, data entry, newsletter and document preparation.
• Coordinate appointments, meetings, and activities for residents.
• Ensure the reception area is tidy and welcoming.
• Handle any other tasks as required to ensure the smooth running of the village.
• You may be asked to participate in an afterhours on-call roster from time to time.

Key Requirements:

• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.
• A positive, friendly, and outgoing personality.
• Ability to manage multiple tasks effectively and efficiently.
• Previous reception or administration experience.
• Experience working with older adults in a similar environment is desirable, but not essential.
• Current first aid and CPR
• Current police check
• Be willing to undergo a medical

Why Join Us?

• A supportive and friendly team environment.
• Opportunities to make a real difference in the lives of our residents.
• Competitive salary and benefits.
• The wellbeing of all RetireAustralia team members is our priority and we regularly run initiatives such as safety training, wellness challenges, mental health awareness programs and a free annual flu vaccination program.
• We have a dedicated learning and development team, who have received industry recognition for their training and development programs which assist team members to achieve their personal and professional development goals while working at RetireAustralia.
• RetireAustralia offers a free and confidential Employee Assistance Program to all employees and their family members to assist with work-related and personal issues.

Who we are

RetireAustralia is a leading private owner, operator and developer of retirement villages with a focus on creating thriving communities where older Australians live the life they choose in their own homes.

Across our villages in New South Wales, Queensland and South Australia we are revolutionising retirement living through our continuum of care model and range of accommodation options that integrate independent living with home care services and on-site higher acuity care facilities. We are also building the future of retirement living, expanding several existing communities and developing new purpose-built communities in areas with high demand for quality senior living.

With customers at the centre, a wonderful culture and an ambitious growth strategy in a sector experiencing rapid expansion and diversification, RetireAustralia is an employer of choice for individuals who want to make their mark.

If you’re someone who loves being the friendly face of an organization and thrives in a fast-paced environment, we’d love to hear from you! Apply today and help us make our Retirement Village a place residents can truly call home.

To take the next step in your career click 'APPLY NOW' to complete our online application. Applications will be considered as they are received, and interviews will be arranged accordingly.

We look forward to meeting you!