About the role

As a Duty Manager at Warlu Way, you will be part of a team overseeing the day-to-day operations of our premier hospitality venues. With venues throughout Western Australia, we have opportunities at busy and vibrant locations. This is a full-time role to ensure the smooth running of the venue and the delivery of an exceptional customer experience.

What you'll be doing

• Manage and assist in all aspects of venue operations, including staff scheduling, inventory management, financial reporting, and health and safety compliance
• Assist in leading, motivating and developing a high-performing team of hospitality professionals to deliver excellent customer service
• Implement and maintain effective systems and procedures to optimise venue efficiency and profitability
• Proactively identify and address any operational issues or concerns to ensure a seamless customer experience
• Collaborate with the marketing team to develop and execute promotional strategies that drive footfall and revenue
• Maintain strong relationships with key stakeholders, including suppliers, local authorities, and the local community

What we're looking for

• Substantial experience (2+ years) in a Duty Manager role within the hospitality industry
• Proven track record of working with high-performing teams
• Excellent interpersonal and communication skills, with the ability to liaise effectively with a wide range of stakeholders
• Thorough understanding of relevant health, safety, and licensing regulations
• Passion for the hospitality industry and a commitment to providing exceptional customer service

What we offer

At Warlu Way, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, you will enjoy a range of benefits, including:

- Flexible work arrangements to support a healthy work-life balance
- Ongoing training and development opportunities to help you grow your career
- Opportunities for promotion and movement within the group and across Western Australia

About us

Warlu Way Group (warluway.group) is a leading hospitality group that operates a diverse portfolio of premier venues across Western Australia. With a strong focus on delivering exceptional customer experiences, we are committed to creating vibrant and inclusive spaces that bring people together. Join us on our journey as we continue to shape the future of hospitality.

Apply now to become one of our Duty Managers and be part of an exciting and dynamic team.