At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chance to work in the most diverse locations in the hotel, resort and hospitality industry.

Who we are…

A sanctuary of style, Hotel Chadstone Melbourne MGallery offers the perfect luxury escape nestled close to the city of Melbourne and on the doorstep of Chadstone - The Fashion Capital. Our unique design marries both exclusivity and comfort allowing guests to feel a sense of home during their stay, whilst transporting them into a world of glamour and style. Five star luxury and opulence creates the perfect setting for our team to create special moments that our guests will remember forever. Join us at Hotel Chadstone Melbourne MGallery, where we create stories that stay.

What you'll be doing

As our full-time Events & Weddings Sales Executive, you will be passionate about weddings and social events with the ability to create exceptional and memorable experiences for our guests. You will work closely with clients to understand their vision and provide specialist advice, guiding them through every step of the planning process. Your expertise in the art of luxury sales and your meticulous attention to detail will ensure that each event is flawlessly executed and tailored to perfection.

This position operates from Tuesday to Saturday.

Responsibilities include:

• Act as the primary point of contact for all event and wedding inquiries, guiding clients through the planning process with professionalism and care.
• Curate bespoke event and wedding experiences, advising on décor, catering, entertainment, and more, ensuring each event reflects the luxury and elegance of Hotel Chadstone Melbourne MGallery.
• Prepare proposals and detailed event orders, ensuring meticulous accuracy and attention to detail.
• Collaborate seamlessly with operational departments, ensuring smooth communication and flawless execution on event days.
• Ensure that guests have an exceptional experience by ensuring their needs are met leading up to the event, during the event and post the event
• Maintain strong, long-lasting relationships with clients, ensuring their continued satisfaction and encouraging repeat business.

What we're looking for

• Previous experience in a similar role in a luxury environment is advantageous
• Exceptional interpersonal and communication skills
• Excellent customer service skills
• Strong organisational skills and attention to detail
• Sound knowledge of computer systems. Previous use of Delphi would be advantageous

What’s in it for you

• Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts, free nights’ accommodation on your anniversary with Accor, Employee Assistance Program, discounted health insurance
• Live in Melbourne's South-East? Work close to home and avoid the CBD
• Endless learning & career development opportunities with Australia's largest hospitality group – Accor
• Industry-leading training and development opportunities with Accor Academy
• Be part of a dynamic hotel environment with a supportive and fun team

Apply now to begin your journey with Hotel Chadstone Melbourne MGallery, we look forward to receiving your application.