Are you a customer service champion with a passion for solving problems and delivering exceptional support? Join our client's dynamic team in Launceston providing top-tier service to customers with merchant terminal issues.

• Based in one our clients Launceston offices
• High-volume, phone-based role
• Ongoing training and career development opportunities

YOU | If you are someone who thrives in a fast-paced, customer-focused environment and has a natural ability to solve technical problems, this could be the perfect opportunity for you. Your expertise in delivering excellent customer service and ability to manage multiple tasks with attention to detail will make you stand out. Ideally, you will also bring:

• A passion for providing outstanding customer service
• Resilience and patience in resolving issues in high-pressure situations
• Strong administrative and technical abilities
• Experience in a contact centre or similar phone-based environment (desirable, but not essential)

THE ROLE | You will help customers resolve technical issues with their merchant terminals, troubleshoot problems, and provide tailored solutions. You will ensure an exceptional customer experience, collaborating with other teams as necessary. You will also be responsible for entering data into systems and providing feedback to drive process efficiencies, all while maintaining high levels of professionalism and service.

If you are ready to make a difference and thrive in a rewarding, customer-focused environment, we want to hear from you!

THE CLIENT | Our client has a strong National presence, offering a great support structure, flexible working conditions and career pathway opportunities.

TR3 RECRUITMENT | We are a boutique firm specialising in the provision of tailored recruitment and consulting services. Our primary objective is to provide the best possible service to our candidates and our clients, whilst upholding our driving principles of sustainability, mutuality and trust.

Interested? Click ‘Apply’ now, or for a more detailed conversation contact one of our team.

If this one is not for you but know someone who would be perfect. Refer a successful candidate for a cash bonus. Please check our website for more details.

TR3 Recruitment is committed to fostering a culture that embraces and values diversity and inclusion. Applicants of all ages, people with a disability and/or and Aboriginal and Torres Strait Islander people who meet the requirements of this position are strongly encouraged to apply. If you have any support or access requirements, we encourage you to advise us at time of application.