Senior Advisor Learning Assurance

This opportunity offers:

• Ongoing employment
• Full time role & 35 hour working week
• Attractive annual salary $111,756 - $123,700 p.a. plus 11.5% superannuation
• Location: Sydney Olympic Park (hybrid/flexible working arrangements considered)

Join Our Team: Protect, Serve, and Make a Difference!
We are the Rural Fire Service (RFS), a dedicated community of volunteers providing fire and emergency services to approximately 95% of NSW. When you work with the RFS, you join a passionate team committed to protecting our neighbours, the wider community, and the environment from the threat of bushfires and other emergencies. With over 70,000 volunteer members and staff, we embody the spirit of mutual respect, support, friendship, and camaraderie. We are one team with many players, united by a single purpose. If you share our passion for community service and environmental protection, we want to hear from you! Become a part of our mission to safeguard lives and our cherished NSW landscapes.

About the Role
The Senior Advisor Learning Assurance plays a vital role in maintaining compliance and quality assurance within the RFS Registered Training Organisation (RTO). This role ensures that robust systems and processes uphold the quality, consistency, and regulatory compliance of our training programs - helping equip both volunteers and staff with the skills they need to work safely and effectively.

Key Responsibilities

• Provide expert support on Learning & Development (L&D) enquiries, and oversee the Student Management System (SMS), ensuring compliance with RTO regulatory frameworks.
• Guide trainers and assessors on SMS best practices and validate learning products.
• Ensure online learning materials remain current, accurate, and compliant.
• Identify compliance risks and develop effective mitigation strategies with the Supervisor of Learning Assurance.
• Conduct audits, validations, and quality assurance reviews.
• Support internal policy and procedure reviews, as well as data analysis activities such as AVETMISS and Aggregate reporting.
• Assist with quality improvement (QI) survey requirements.
• Lead pre- and post-assessment validation activities.
• Perform online course testing and evaluation.

About You

• Proven experience with RTO regulatory frameworks and compliance requirements.
• A strong eye for detail, with the ability to identify and correct errors in systems and processes.
• The ability to problem solve with a customer-centric approach and a continuous improvement mindset.
• Confidence in using and managing IT systems such as SAP LSO/SAP GUI, Moodle, NCVER data reporting and USI portal.
• A proactive and team-oriented mindset, with excellent time management skills.
• The ability to adapt and drive continuous learning excellence.
• An understanding of emergency services or experience in a similar sector (desirable).

If you are interested in finding out more about this opportunity, please access the role description.

Note: As per the role description, candidates are required to meet minimum essential requirements. If you do not meet the essential requirements for this role, your application may not progress to shortlisting.

Why work for us?

• Corporate uniform available
• Attractive leave entitlements including 4 weeks annual leave per year, plus more
• Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
• Salary packaging options available
• One ‘Agreed Absence’ leave day per calendar month
• Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
• Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools!

You'll also get to enjoy:

• Easy access to Sydney Olympic Park Train Station, bus services and parking facilities
• Local eateries and childcare facilities
• Sydney Olympic Park Entertainment and Sports Precinct, including Accor Stadium, Qudos Bank Arena, Sydney Showgrounds, and Bicentennial Park
• Eligible staff are invited to join the local Sydney Olympic Park Connected Membership program, at an additional cost

Looking for more information?

Why not reach out to our role expert Tara Holmes, Manager Learning Design & Assurance, for a confidential chat on 0417 826 181.

To ignite your RFS journey:

To be considered for this opportunity, you must submit your application online via I Work for NSW, and attach:

• A cover letter in PDF format, addressing how you meet the essential requirements of the role, outlining your suitability and why you are interested in this opportunity;
• A resume in PDF format, including two current/recent professional referees (please include email address and contact number)

Please submit your application no later than 11:59pm Sunday 13 April 2025.

Important recruitment Information

• A recruitment (talent) pool may be created through this recruitment proc...