We are looking for a motivated and customer-focused individual to join our team as a Front Office Staff Member. This role is essential in ensuring smooth daily operations by assisting customers, handling administrative tasks, and supporting the other staff.

Key Responsibilities

Greet and assist customers in person, over the phone, and via email.

Process sales transactions.

Provide product information and recommendations to customers.

Manage stock inquiries and coordinate with directors.

Maintain an organised and tidy front office.

Handle customer inquiries, complaints, and follow-ups professionally.

Assist with administrative tasks such as invoicing, data entry, and filing.

Coordinate with suppliers and directors for order management.

Support marketing and promotional efforts, including social media updates.