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Customer Service Representative

Hays | Contact Centres
Mulgrave, VIC
A$66,000 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 10 days ago


Your new company

In this role you'll be working for one of the world's largest audio-based companies in over 100 countries. They look to improve lives through consumer-centric innovation.

Your new role

  • Attending all inbound calls, and outbound when required
  • Providing quotations to customers/dealers for warranty repairs
  • Processing payments for completed jobs
  • Provide front-of-house assistance for customers doing returns/repairs
  • Logging warranties via SAP
  • Liaise directly with customers and dealers with job status
  • Processing returns
  • Flexible to help other departments, when needed

What you'll need to succeed

  • Must have call centre or front office experience
  • 2-3 years in a similar-based position
  • Prior experience using SAP, or any alternative ERP-based system
  • Intermediate Microsoft Excel skills
  • Must be a permanent resident or citizen with full working rights to apply.

What you'll get in return

  • $66k + Super
  • Great work culture and office environment
  • Free car parking
  • Monthly lunches
  • Southeast suburbs located
  • Staff discounts

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Jennifer Culham


About Hays | Contact Centres

Ringwood, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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