About House Made Hospitality:

House Made Hospitality is a Sydney-based and globally-inspired hospitality group, with people, quality and care at heart.

Since opening Hinchcliff House in early 2021, we have grown to operate 17 distinctive venues and have exciting new sites under development, reflecting our commitment to contributing to exceptional eating and drinking experiences in Sydney and Australia.

What We Value:

A team member that…

• Is there for others: supportive & a team player.
• Takes personal responsibility: accountability & self aware.
• Is a good person: sincere, kind & respectful.
• Drives to improve: strong work ethic, growth-minded, passionate & proactive.
• Brings positive energy: enthusiasm, fun & possesses zest.

About the Role:

We're looking for a dedicated and experienced Venue Manager to lead the restaurants within Hinchcliff House, including Grana, Lana, and Grana Privato. In this role, you'll oversee all aspects of venue operations, lead a high-energy team, ensure exceptional guest experience and cultivate a positive, growth-driven work environment.

About the Venues:

Grana & Grana Privato

Grana, our Italian restaurant in Hinchcliff House, is built on a foundation of quality, care, and authenticity. Our menu showcases fresh, high-quality produce in an approachable way, while our drinks are crafted to be simple, well-made, and delicious. Paired with warm and genuine hospitality, we welcome guests from lunch through to late evening, seven days a week.

Expanding on the success of Grana, we have reimagined Level Two of Hinchcliff House as Grana Privato - a versatile private restaurant. Designed to accommodate both smaller groups and larger gatherings of up to 90 guests, we are seeking to elevate the experience of group dining, in response to the more-than-frequent request to cater for larger groups. Here, the celebrated Italian-inspired menu of Grana is offered with a touch more exclusivity - served from the exclusive kitchen and complemented by the private bar

Lana

Lana is one of our 1 hatted restaurants, where Executive Chef Alex Wong brings a combination of European / Asian cuisine with a touch of elegance and modernity. The venue is feminine and fun, with a pink marble bar and table tops, a DJ playing on the busy services, and a high end food and beverage offering. The team are experienced and passionate about guest experience and we delight in exceeding expectations for our guests.

We would love to hear from you if you:

• Have proven experience as a Venue Manager across multiple sites.
• Are passionate about delivering exceptional service and high-quality food and beverage experiences.
• Have a strong understanding of financial metrics, including labour costs, beverage COGS%, and revenue management.
• Proven track record in team training and development.
• Experience in forecasting and rostering.
• Thrive in a fast-paced environment and are committed to maintaining high venue standards.
• Proven ability to manage your time effectively.

The best part about working for House Made Hospitality

• Vibrant and inclusive work environment with a passionate team
• Competitive pay rates with tips
• Generous group discounts on food and beverage
• Strong professional development & career progression
• Working with and learning from some of the industry’s best of the best.

Interested?

Sound like you? Then click “Apply” and submit your current CV and cover letter and someone will get back to you shortly, to arrange an interview at your earliest convenience.