Are you our next Chief Rosterer? Roster First Aid Medics, Paramedics and Nurses to upcoming events! Take bookings from existing clients and quote new clients!

Colmed Group is a national leader in pre-hospital care; providing onsite event medical services, first aid training, first aid supplies and safety services.

Colmed Group is seeking interest from suitably qualified candidates for our Operations Administrator position. We're looking for someone part-time or Monday-Friday, 1000-1530, who can:

• Balance urgency
• Ensure high standards & accuracy (attention to detail is super important!)
• Be organised
• Be a critical listener and an awesome people person
• Learn new systems and procedures

If you're semi-pro with computers and tech in general, that's even better.

Reporting to the Operations Manager and based at our Noble Park North office; your main functions are to manage a portfolio of existing contract clients, handle telephone and web enquiries from potential clients, generate quotations, the allocation and rostering of suitably qualified medical personnel (including Paramedics, Registered Nurses, Doctors, Medics, Sports Trainers, Safety Officers and Lifeguards), actively seek new business opportunities and general office administration.

Your key responsibilities will include:

• Bookings: taking enquiries from potential clients with a customer service focus

• Documentation of client and staff requests accurately into software systems

• Rostering: timely rostering of suitably qualified Medical Personnel for all booked events and placements

• Active participation at internal and external meetings when liaising with clients and Medics to develop & strengthen relationships

Your Skills & Abilities:

• Attention to detail is a must.
• Excellent phone manner with demonstrated customer/client servicing experience
• Excellent interpersonal, communication and negotiation skills
• Capable of working within a small team environment as well as autonomously
• Excellent time management skills with an ability to work towards key targets
• Excellent working knowledge of computer software e.g. Microsoft Excel, Word and Gmail

Your Experience & Qualifications:

• Experience in sales, scheduling, rostering, quoting, event services and/or healthcare/first aid industry experience is preferred
• A first aid certificate, OHS/WHS certificate and/or an Event Management qualification is preferred
• Demonstrated interest in the events industry, including but not limited to first aid, event management, volunteer management, security, staffing; will assist your application.

To be successful in this role you must be committed, enthusiastic, motivated and determined to succeed with us - in our small but growing team. If this sounds like you, then Apply Now.

Commencement Date: as soon as we have found the right person.

Colmed Group is an equal opportunities employer!