Senior Credit Analyst / Client Services Manager – High-Performing Mortgage Brokerage

Are you an experienced Credit Analyst or Client Services Manager (CSM) with a strong background in mortgage broking? Do you have a deep understanding of lending policies, credit analysis, and loan processing? If you are looking for a fast-paced, rewarding role with strong earning potential, workplace flexibility, and career growth, we want to hear from you.

Why Join Us?

• Workplace flexibility with work-from-home options available
• Competitive salary and benefits with strong earning potential for high performers
• Long-term career growth and job security in a well-established brokerage
• Opportunities for work-life balance with casual or part-time options for those returning to the workforce or managing family commitments
• Supportive and high-performing team environment within a successful and growing business

About Us

We are a high-performing mortgage brokerage partnered with Loan Market, one of Australia’s largest and most awarded broker networks. Based in Welshpool, we manage high volumes of residential, commercial, and investment lending while maintaining a strong team culture and excellent client relationships.

As we continue to grow, we are seeking an experienced Senior Credit Analyst or CSM to help manage loan applications and drive successful outcomes for our clients.

About the Role

This is a hands-on role for a seasoned mortgage professional who can confidently manage loan applications from end to end. You will work closely with brokers, lenders, and clients to ensure deals are structured correctly, approved efficiently, and settled smoothly.

Key Responsibilities:

• Manage the end-to-end loan process, including residential, commercial, and investment lending
• Assess and analyse credit applications, ensuring compliance with lender requirements
• Liaise with clients, brokers, and lenders to ensure a seamless loan approval process
• Identify and resolve any issues that may arise during the application process
• Support brokers with compliance, credit guides, and administrative tasks
• Stay updated on lender policies and industry trends to provide expert advice

About You

The ideal candidate will have:

• Experience in a mortgage brokerage (essential)
• Strong knowledge of loan products, credit policies, and compliance requirements
• The ability to manage multiple applications in a fast-paced environment
• Excellent attention to detail and strong organisational skills
• A proactive, solutions-focused mindset
• Outstanding communication skills with the ability to engage with clients, brokers, and lenders
• Experience using broker software and CRM systems

Take the Next Step in Your Career

This is an excellent opportunity for an experienced mortgage professional looking to grow within a high-performing brokerage that rewards hard work, commitment, and expertise.

Apply now to be part of a team where your skills will be valued and your career will thrive.