Workfast is looking for a Customer Service Specialist & Supply Planner to join our client in Gregory Hills. Our client are a global manufacturer of automotive parts and turbo engines.

About the Role
This role is crucial in supporting key business functions, including customer service, administration, and supply planning. You will play a vital role in ensuring smooth operations, efficient supply chain management, and exceptional customer service.

What You Get

• Competitive salary
• Full-Time position
• Opportunity for career progression
• Ongoing training and upskilling opportunities
• Exposure to working with a leading company in the industry
• Supportive and dynamic work environment
• Tight knit team and ASAP start

What You Need

• Minimum 3 years’ experience in a supply chain planning, customer service, or warehouse role
• Strong SAP experience in Material Management and Sales & Distribution (highly regarded)
• Strong communication and interpersonal skills to engage with stakeholders at all levels
• Intermediate/Advanced Excel skills and strong analytical ability
• Ability to work independently and within a team
• Strong commitment to customer satisfaction and safety standards

What You Will Be Doing

• Managing customer service tasks, including processing sales orders, handling credit & debit notes, and managing order books
• Supplier planning, procurement execution, and forecasting raw materials & finished goods
• Liaising with suppliers to confirm production & shipping schedules
• Providing technical support for bill of materials, turbo matching, and cross-referencing
• Monitoring supply chain metrics, weekly reporting, and maintaining SAP master data
• Coordinating inbound & outbound shipments, purchase orders, and scheduling agreements
• Assisting with international & domestic freight quotations and optimizing shipments
• Supporting the Australian distribution network with lead times, availability, and special shipments

Additional Info

• Some after hours calls may be required
• Hybrid Working conditions possible after probation period
• 8.30am to 4.30pm are the standard office hours

About Us
Workfast is a labour-hire and recruitment company partnering with some of Australia’s largest businesses. We operate nationwide across multiple industries, ensuring our employees are supported, paid well, and that we follow all Australian Fair Work standards.

Workfast embraces diversity and encourages applications from all people. If you require any support or access requirements, please let us know during your application.

Interested? Click to apply for the Customer Service Specialist & Supply Planner position in Gregory Hills