Customer Support Specialist / Customer Service

Sedl Agencies Pty Ltd
Acacia Ridge, QLD
A$55,000-$70,000 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 23 hours ago


Customer Service Specialist / Customer Support Specialist

Are you looking for a long term opportunity with a well-established family owned and operated business?

Work for one of Queensland’s leading specialists in supplying Industrial, Safety, and Packaging products as a Customer Service Officer based in our Acacia Ridge Brisbane branch.

TASKS & RESPONSIBILITIES:

  • Manage high volume incoming customer calls and emails in a professional and efficient manner
  • Provide technical support via phone and email to ensure optimum service to our customers
  • Process customer orders in a timely and accurate manner
  • Maintain accurate customer records
  • Other duties, responsibilities and projects may be assigned as required
  • If you have INDUSTRIAL manufacturing / fabrication background this will be regarded highly

BENEFITS:

  • Work for a company who encourages their employees to grow and develop within the company
  • Competitive salary
  • An excellent company culture with a strong focus on customer satisfaction
  • A company who truly values their employees

QUALIFICATIONS & EXPERIENCE:

  • Previous customer service experience mandatory– Demonstrated ability to establish and maintain effective customer relationships
  • Previous experience in sales support highly advantageous
  • Proficient computer skills – Microsoft Office – Word and Excel
  • Proven ability to multi-task in a busy environment
  • Experience working with technical products is highly desired but NOT essential

ABOUT OUR COMPANY:

SEDL Agencies is a family owned and operated multi-site business that have been in operation for nearly 50 years. We specialise in selling to B2B customers a wide range of Safety products, Packaging products, and Industrial products. We are extremely proud and passionate about what we do and how our customers feel about our service. We are a POWER HOUSE in our areas of expertise and are based in SEQ only. Our product range is extensive with over 70,000 items.

HOW TO APPLY:

If this Customer Support Specialist role sounds like it is made for you, we would love to hear from you!

Apply online or Email your cover letter and resume to [email protected]

Applications close 5pm Friday 28th March 2025.

Only shortlisted applicants will be contacted.


About Sedl Agencies Pty Ltd

Toowoomba, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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