About The Role:
Front Foot Health is committed to providing exceptional services to veterans and their families. We are seeking a motivated and detail-oriented Quality Assurance (QA) Administration Officer to work closely with our QA Coordinator. This role ensures that reports, documents, and administrative procedures meet quality standards and industry benchmarks. The successful candidate will play a key role in monitoring processes, improving operations, and ensuring system reliability.

Key Responsibilities

• Track report progress from initial consultation to completion.
• Assist the QA Coordinator with process improvements.
• Perform Quality Control checks on reports to ensure all requirements are met and all items are correct.
• Ensure all required supporting documentation is attached to reports.
• Verify data accuracy, including dates and report reference numbers.
• Confirm correct formatting is followed for reports.
• Liaise with the Clinical and Admin teams to address any identified issues.
• Request and track additional DVA TRNs as needed.
• Assist with managing the admin email inbox.
• Assist with the preparation and maintenance of documents, including training materials.
• Perform other related duties as directed

About You:

• Australian citizen/permanent resident
• Must have 2-3 years of experience in medical administration.
• Medico-legal report experience is desirable.
• Familiarity with medical terminology is desirable.
• Proficiency in using technology for operational efficiency.
• Passion for serving veterans and their families, with a commitment to providing compassionate care and services.
• Ability to support team members in completing daily tasks.
• Strong attention to detail.
• Excellent interpersonal and communication skills.

Why Work with Us?
At Front Foot Health, we foster a collaborative and supportive environment. By joining our team, you’ll play a vital role in providing essential services to veterans and their families while ensuring high-quality administrative processes.

APPLY NOW!