Role Title: Team Leader (talent pool) (REQ556047)

• Employment type: full-time and part-time, temporary 12 months and less
• 35 hour working week, in a hybrid working environment
• Conveniently located in Sydney CBD or Gladesville, close to public transport

About this role

Please note this is a Recruitment Pool advertisement. If you are successful as part of this assessment process, you may be contacted for current or upcoming vacancies. The HPCA has offices at two locations, Gladesville and Sydney CBD. Please specify your preferred location on your application

Crown Clerk 7/8, salary from $110,266 - $122,058 plus Super and annual leave loading

For more information, read the full Role Descriptions:

What you'll be doing

The Team Leader manages regulatory programs for one or more Councils, and the administrative and support services that enable the Councils to perform their statutory role in regulating registered health practitioners and enrolled students in NSW.
The roles have a leadership role in one or more of the Councils’ programs:
• Health program which oversights managing health practitioners whose health is impaired
• Performance program which manages health practitioners whose professional performance is unsatisfactory
• Conduct program which processes complaints received by the Councils about health practitioners’ conduct or behaviour
• Monitoring and inspection programs that ensure practitioners comply with standards and restrictions (conditions and suspensions) imposed on their registration

About you

We are seeking motivated and committed individuals who have the following qualities:
• Well-developed organisational skills and proven ability to manage high volume workloads, to work autonomously and be proactive
• Demonstrated experience in providing high quality administrative support to committees and delegates within a regulatory environment
• High level of understanding of confidentiality and privacy requirements; ability to be sensitive and discreet in a range of situations
• Experience in the review / development of operational policies and procedures
• Demonstrated experience leading team

How to apply

All applicants must review the role description and submit a copy of your resume and a statement in responses two targeted questions below. Your response should be contained to two pages.

If you do not include responses to the below questions your application will not be considered.

1. Describe a time where you had a difference of opinion on a complex issue with someone at work. How did you manage yourself and work through the issue?

2. Describe a time you were faced with a complex or unfamiliar problem you needed to solve. What made the problem difficult or unique? How did you identify information and analyse that information to help solve the problem? And what was the outcome?

For role related queries or questions please contact Corinne Warby at [email protected] and quote REQ556047.

Closing Date: 30 March 2025

Working at Health Professional Councils Authority

The Health Professional Councils Authority (HPCA) is an executive agency of the NSW Ministry of Health. We play an important role in protecting the health and safety of the public by supporting the 15 NSW Health Professional Councils in managing complaints about NSW health practitioners.

Benefits:
• Hybrid working arrangements
• flex leave on top of annual leave
• great learning and development opportunities including LinkedIn learning
• employee support services
• fitness passport

Our commitment to Diversity and Inclusion

At the HPCA we are committed to creating a diverse, inclusive and flexible environment which reflects the community and customers we serve. We actively promote the employment of women, people with a disability, Aboriginal and Torres Strait Islander peoples, LGBTIQ+ community and people from culturally and linguistically diverse backgrounds.
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application or to obtain more information on how to apply please visit The Stepping Up Initiative.
To be eligible for employment in these roles you must be an Australian citizen, or a permanent resident, or a New Zealand citizen, or hold a valid visa with permission to work in Australia.

Additional information

1. This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
2. For more information on applying visit the Ministry of Health Career portal.
3. Please note the selection process will include a range of comparative assessment techniques to assist in determining your suitability for the role

Applications Close: Sunday, 30 March 2025 at 11:59pm AEST.