We have a unique and exciting opportunity seeking a Service Controller / Admin Support person who is eager to expand their knowledge and be treated as an important member of the Sharp DS Central Coast team.

We are looking for an enthusiastic, customer focused person with a positive attitude to join our team. This is a hands-on role that requires exceptional organisational and telephone skills as well as the ability to liaise closely with clients, sales staff and technicians.

Responsibilities:

• Allocating, Scheduling, prioritising and organising Jobs for the Technicians
• Managing, scheduling and organising Installations
• Management of parts for Jobs
• Monitoring incoming emails
• Answering Phone Calls and phone enquiries
• Processing toner orders
• Become efficient using the company’s CRM
• Other administrative and service tasks required by management

It is important that the applicant has competency in the following areas:

• Excellent time management
• Customer service experience
• Highly motivated
• Positive attitude
• Proactive
• Situational Awareness
• Literacy and modern computer skills
• Fantastic proactive attitude
• Strong communication skills
• Strong Co-ordination skills
• Exceptionally well organised
• The ability to work independently

Experience in a similar role will be well regarded but isn’t essential.

An attractive and flexible remuneration package is on offer for the right person.

Come and join the team and be part of the company's ongoing success.

If this is you please apply below with a brief outline of your interest in this position and your resume.