About us

Whitpro Pty Ltd has been operating in the Whitsundays since 2005. Having purchased land to support the companies steady growth, the site is being prepared as a bulk landscape supply yard, capable of holding trucks, plant & equipment for its multiple divisions including truck & machinery hire, tree arborist works, delivery services including water, landscape supplies and parcels, nursery, irrigation supplies, cafe and retail shop. With continual growth, Whitpro requires an additional mature administration assistant who is detailed oriented, can assist with staff records and management and is customer focused, with a friendly demeanour.

Qualifications & experience

Applicants for this position must:

• Be customer focused, dealing with customers on the phone and face to face. Its of high importance that you interact positively with customers and staff no matter what is going on in the world
• Be willing and able to learn products and services to confidently and competently liaise with customers both domestic and commercial, to take orders, to order stock & complete forms for quotes & work orders
• Be able to pass on directives to staff and communicate and organise daily jobs as they come in on short notice
• Be detailed orientated, as there is a lot going on, so details are your friend
• Be efficient in accounts receivable, ensuring payment terms are reminded to those who are forgetful
• Be happy to leave the office chair and assist in the yard to service customers
• Have a manual drivers licence to use company vehicles when necessary to take equipment to job sites or in for repairs, drop off cars for servicing, pick up supplies when necessary etc
• Have good computer skills - programs can be taught but must have good working knowledge of excel, word and preferably MYOB (though not essential if you have used other accounting programs)

Tasks & responsibilities

• All roles within Whitpro require individuals to be willing to assist others with tasks when necessary, this means being open to a range of tasks on occasions that may be outside of the usual daily duties
• Strong communication skills are essential - with staff, management & customers
• Following up overdue accounts and taking customer payments
• Liaison with customers, in person and on phones assisting with product and service enquiries, availability and arranging quotes
• Assisting with logistics
• Stock ordering and pricing
• General duties ensuring a safe, tidy and organised work space
• Report to management on a daily basis
• Work well with and supporting the dedicated team in servicing the community in a variety of different fields

Benefits

• This role is suited to an individual who enjoys diversity in their weekly tasks - staff support, developing systems, data collection and reporting, customer service and getting out doors throughout the day in the landscape yard to stretch the legs and assist customers
• A long term, stable position with regular hours Monday - Friday, 7:15am start essential - finishing time negotiable
• A diverse operation with many sectors, with much to learn and a variety of skills to gain if interested