Key Responsibilities

Our specialist medical practice is looking for motivated medical reception / administration officers. This role is a key part of our administration team, and as such the successful person will be responsible for the following:

• Addressing incoming calls, redirecting, and managing client enquiries.
• Appointment bookings
• Managing reception desk.
• Strong computer literacy inclusive of MS Office (Outlook, Word, and Excel).
• Preparation of patient files and relevant paperwork.
• Working with staff from other areas of the business as directed.
• Preparation and distribution of medical correspondence.
• Accurately transcribing dictations and correspondence from audio files
• Clerical tasks as required.

Hours:

• Full time, Part Time or Casual hours available
• Monday to Friday
• No weekends, public holidays or overtime required

Special requirements

• Medical administration experience preferred.
• High level verbal and written communication and presentation skills.
• Proficient in typing skills
• Excellent communication skills, written and verbal.
• Highly developed organisational skills with the ability to multi-task and prioritise tasks and clinic deadlines.
• The ability to work independently, as well as a team.

Our responsibilities

As an employer, we will:

• Provide a safe work environment.
• Provide equipment/resources that minimise the risk of harm.
• Treat your personal information with care and discretion.
• Pay you above Award rates promptly and accurately for the work you do.
• Provide opportunities for you to develop and acquire new skills that support your growth.
• Provide you with meaningful work suited to your skills and abilities.
• Support your health and wellness.
• Act in a manner consistent with our agreed behavioural framework.
• Recognise and reward performance that goes above and beyond.
• Communicate with you on all relevant issues that have the potential to impact on the working relationship.
• Provide clean amenities for your use while at work.

If this sounds like you, then please send your covering letter and resume to [email protected].