DUTIES:

- Providing specialist skills in supporting and troubleshooting network problems and emergencies

- Installing, configuring, testing, maintaining and administering new and upgraded networks, software database applications, servers and workstations

- Preparing and maintaining procedures and documentation for network inventory, and recording diagnosis and resolution of network faults, enhancements and modifications to networks, and maintenance instructions

- Monitoring network traffic, and activity, capacity and usage to ensure continued integrity and optimal network performance

- Researching, analysing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal performance

- Assessing and recommending improvements to network operations and integrated hardware, software, communications and operating systems

- Plan, direct, manage and oversee the activities and operations of the IT Department; administer the IT budget, staff and physical facilities of the department.

- Provide leadership, vision, and management to the IT department.

- Develop Information Technology strategy in support of the company’s mission and core objectives.

- Direct, control and motivate the staff of the Information Technology department.

- Develop an annual business plan and operating budget for the department and monitor the implementation of these to ensure that the financial targets are met.

- Negotiate service level agreements with both internal and external customers and service providers and monitor service delivery to ensure the agreed targets and standards are met.

- Accountable for the management, mentoring and career development of all IT staff. Define and seek approval for the level of IT resources required to meet these goals and prioritize and schedule major projects.

- Direct the preparation and implementation of policies, procedures and standards relating to information systems.

- Responsible for researching and evaluating new technologies.

- Direct, attend and participate in staff meetings and related activities; attend workshops to keep up to date with Information Technology issues.

- Responsible for an IT department made up of a development team, a technical support team and a project team.

ESSENTIAL SKILLS REQUIRED:
- Experience in TCP/IP networking, routing and network devices (Cisco, 3Com). Create VLANs,Manage Security and performance in inbound-outbound Network (Cisco Routing and Switching with essential protocols in real sector), ADSL Connection and configuration, VOIP Phone, Configuration and maintenance and
make VPN configuration between branches,Hardware (Server, Client PC) Maintenance & Upgrades.
- Database and compatible O/S using DB2, SQL Server, Mysql Server, DB2 and Postgresql in intermediate level (Export and Backup Applications with several database servers.)
- Strong experience with Windows Server and Linux Suse/Centos/FreeBSD
- Backup - Migration and Virtualization Technology knowledge and experience in Vmware workstation, Server, ESX and ESXi Servers, Norton and Acronis Backup applications products.
- Experience with AWS (Amazon Web Server) and Docker
- At least 3 years experience in PHP web application
- Adobe Dreamweaver, Photoshop, Illustrator, InDesing, Lightroom
- Open Source Software (Joomla, Magento, Drupal and Wordpress)