Carpentaria is recruiting for a Workforce Support Supervisor to lead their small workforce support team in the development and maintenance of program rosters to ensure operational efficiency, cost effectiveness, happy participants and happy staff!

About us

Carpentaria is a not-for-profit organisation providing disability and therapy services for children, adolescents and adults in the Northern Territory. We deliver innovative and flexible services to empower people to thrive and live a great life, and we are committed to a philosophy that respects the rights of individuals to make informed choices about their lives.

About the role

The Workforce Support Supervisor is responsible for leading the workforce support team in rostering staff to ensure efficient and appropriate high-level service delivery that is cost-effective and meets participant needs

Responsibilities include:

• Oversee the development and maintenance of master rosters that are operationally efficient, cost-effective, and compliant with relevant industrial and legislative requirements
• Supervising and leading the Workforce Support team by mentoring and providing guidance
• Ensure the fair and equitable distribution of shifts in line with the SCHADS Award and Carpentaria Enterprise Agreement
• Provide high-level advice and reporting to the Operations Director on workforce management matters, including resource allocation and capacity planning

About you

We are looking for someone who is passionate and experienced in staff rostering, ideally in disability services with high level organisational skills with the ability to prioritise and effectively manage workload to meet deadlines and achieve results.

You will also need to hold (or have the ability to obtain) a current Ochre Card, Criminal History Check, NDIS Worker Screening Clearance, First Aid certificate and an NT Drivers Licence.

Why work with us?

We provide a positive work environment that encourages and promotes work/life balance, a sense of humour and having fun. In this role you will work with an awesome team who will encourage and inspire you to develop and progress your skills and career, whilst supporting Territorians with disabilities to live their best life.

We value our teams, and our employees enjoy a range of benefits including:

• Salary packaging available (equivalent of up to $6,400 additional salary)
• 5 weeks annual leave + 17.5% leave loading
• Ongoing professional development and career progression opportunities
• Access to employee discounts and wellness benefits
• Access to free confidential counselling and support via our Employee Assistance Program (EAP)
• On-site café and free on-site parking at Harry’s Place
• Work satisfaction - love what you do and why you do it!

How to apply

Information regarding Carpentaria and a copy of the position description for the role can be accessed via our website https://carpentaria.org.au/wp-content/uploads/PD-Workforce-Support-Supervisor-20250314.pdf

To apply, please submit your resume and a one-page cover letter outlining your skills and experience and why you think you will be a great fit for our team.

We are committed to creating a workplace culture that embraces diversity, equity and fairness, and is safe, inclusive, and collaborative. We welcome and encourage applications from people of all abilities, the LGBTQI+ community, and Aboriginal and Torres Strait Islander people.

For further information about this exciting role, please contact Kirrily Freson, Director People & Learning on 08 8920 9400 E: [email protected]