About Dishtec

Dishtec is a well-established and respected provider of commercial kitchen equipment repairs, maintenance, and project services. We are committed to delivering high-quality solutions to our clients, ensuring their kitchen operations run smoothly and efficiently. As we continue to grow, we are seeking an experienced and capable Administration & Office Support Officer to join our professional team.

Position Overview

This full-time position plays a key role in ensuring the smooth operation of our administrative processes and service coordination. The successful candidate will be responsible for a variety of administrative tasks, including scheduling service calls, managing client communication, purchasing, and supporting our field technicians to deliver excellent service outcomes.

Key Responsibilities

• Provide day-to-day administrative support to the office and field service teams

• Schedule and coordinate service jobs for technicians

• Act as the first point of contact for client enquiries by phone and email

• Manage job bookings and maintain accurate records in the job management system

• Prepare service reports, quotes, and purchase orders

• Source and procure spare parts and equipment as required

• Liaise with suppliers to obtain pricing, lead times, and process orders

• Maintain stock records and assist with inventory management

• Support general office operations to ensure efficiency and organisation

Skills and Experience Required

• Previous experience in administration, office support, or service coordination

• Strong organisational and time management skills, with the ability to prioritise tasks effectively

• Excellent written and verbal communication skills

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with job management software (preferred but not essential)

• High level of attention to detail and accuracy

• Professional presentation and a customer-focused approach

• Ability to work both independently and as part of a collaborative team